Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Support Engineering Lead at Lumos is responsible for creating and executing the customer support strategy to enhance customer experience. This involves handling support tickets, managing the help center, improving support metrics through innovative projects, and recruiting technical and non-technical support staff. The role is central to Lumos's growth as they expand their customer support operations.

As the first Finance Hire at Lumos, you will oversee all financial responsibilities, including investor relations, strategic finance, finance operations, and sales finance. You will analyze financial implications of business decisions, manage revenue and expense models, and work closely with the leadership team to guide business growth.

As a Foundations Engineer at Lumos, you will build mission-critical infrastructure to support production systems, ensuring their scalability and reliability. This includes creating tools for CI/CD systems, collaborating with product engineering to identify bottlenecks, and setting best practices for infrastructure development.

As an Enterprise Solutions Engineer, you will serve as a technical champion throughout the pre-sales and post-sales processes. Responsibilities include acting as a product expert, architecting demos and POCs for customers, driving technical investments, and improving onboarding processes for Lumos' platform.

As a Senior Solutions Architect, you will lead customer onboarding for Lumos, collaborating between sales, customer success, product, and engineering to drive technical investments. Your role includes architecting deployments, changing management processes, automating onboarding, and serving as a subject matter expert on market trends and customer needs.

The Staff Backend Engineer will oversee the architecture and data models for Lumos' Spend Management Platform, design data pipelines, automate data ingestion, and mentor team members while maintaining technical standards.

As an Enterprise Sales Director, you will lead the sales strategy and manage a high-performing sales team to enhance revenue and expand our customer base. Your role includes pipeline management, sales process enforcement, deal support, training programs for new hires, and close collaboration with various teams for effective sales execution.