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Top Customer Success Jobs in San Francisco Bay Area, CA
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The Senior Global Adoption Success Manager drives the adoption of Cisco Spaces' Smart Spaces platform through program management and strategic leadership. Responsibilities include implementing global adoption programs, facilitating enterprise deployments, defining success metrics, collaborating across teams, and ensuring customer satisfaction through proactive engagement.
The Support Specialist is responsible for managing inbound communications from borrowers via calls, emails, and texts. They will oversee internal collection efforts, enhance customer satisfaction, improve contact center workflows, and ensure compliance with federal and state regulations related to collections.
The Sr. Customer Success Engineer at Dynatrace will provide technical expertise, troubleshoot complex issues, and advocate for customers' needs while promoting product usage and adoption. This role requires engaging with customers to conduct training, strategizing technical objectives, and collaborating with various teams to resolve issues effectively.
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As an Onboarding Consultant, you will serve as the main point of contact for customers during the onboarding phase, creating and executing onboarding plans while managing multiple engagements. You’ll leverage Toast product knowledge to assist restaurant owners in utilizing the system, conduct assessments, provide post-live support, and ensure a smooth transition of services.
The Hospital Billing and Collections Specialist II at Wipfli is responsible for processing and reconciling client transactions for complex clients, preparing reports, providing technical support, and onboarding new clients while adhering to policies and deadlines. The role requires effective communication with clients and team members and a strong ability to manage multiple tasks efficiently.
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The Principal Customer Success Manager at Atlassian will develop trusted relationships with C-level executives, guide complex enterprise customers in adopting solutions, create customer success plans, and manage their success throughout the product lifecycle. The role requires identifying risks and ensuring the customer's value realization by delivering tailored engagement strategies and working collaboratively across teams.
The Senior Business Strategy Specialist will drive strategic priorities and operational excellence within the Platform & GenAI organization, develop strategic insights, manage cross-functional projects, and support senior leaders through ad-hoc analysis and operational cadences.
As a Technical Support Engineering Intern, you will troubleshoot network, hardware, and software issues, provide design expertise to customers, communicate technical matters, own customer issues from creation to resolution, collaborate with engineering teams, and contribute to knowledge base and lab testing.
As the Lead for Customer Advocacy at Affirm, you will manage a team tasked with resolving complex customer complaints while championing their voice to improve services. You will drive collaboration across departments, analyze complaints, and enhance operational processes to ensure exceptional customer experiences and strengthen trust in Affirm's offerings.
The Strategic Customer Success Manager at PagerDuty is responsible for building strong executive-level relationships with customers, guiding them in their digital journey using PagerDuty products, and coordinating with internal teams to drive customer success. Key responsibilities include adopting best practices, risk management, and delivering business value to enhance operational performance.
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