Top Customer Success Jobs in San Francisco Bay Area, CA

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Manage high-volume accounts, driving customer success through technology and data-driven strategies while maintaining strong relationships and addressing strategic goals.

Lead the Customer Success team for the Americas, aligning strategies, fostering customer relationships, optimizing processes, and driving retention across a diverse client base in a SaaS environment.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Director of Digital Customer Success will lead strategies to enhance customer retention, engagement, and advocacy while overseeing a team dedicated to improving the digital customer experience.

The Quality Assurance Manager will lead QA strategy, manage teams, and ensure consistent high-quality support in customer success operations.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

As a Principal Customer Success Manager, you will develop trusted advisor relationships with C-level customers, guide outcomes, and execute strategies to drive product adoption and mitigate churn.

As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.

The Customer Success Manager will drive adoption, utilization, retention, and satisfaction for the RapidDeploy product, ensuring customer advocacy and collaborating across departments.

The Customer Success Manager will drive product adoption and customer satisfaction, manage relationships, track renewals, and collaborate cross-departmentally to enhance customer success.

Customer Success Managers engage with SMB customers to drive business success through interactive meetings, technical support, and customer engagement strategies. Responsibilities include data analysis, problem solving, and revenue retention discussions.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.