Top Customer Success Jobs in San Francisco Bay Area
Join our team as an Underwriting Enablement Specialist to lead and enhance underwriting processes, systems, and tools. Collaborate with various teams to integrate technologies, improve workflows, and ensure consistency and efficiency in operations. Facilitate cross-functional collaboration, develop training, and drive quality assurance for underwriting guidelines. If you have 3+ years of underwriting operations experience with a technology focus, apply now to shape the future of underwriting in our innovative organization.
This role will work with Digital Product and Solutions practice leader and will take ownership of one or more client engagements at a cross office level encompassing the area of digital experience transformation leveraging engagement platforms and Bespoke solutions; provide thought leadership in developing the firm's services and offerings in the Business Technology space and add leverage to the overall leadership span for the aforementioned group in North America.
Senior Director of Customer Experience and Global Customer Support at Roblox responsible for driving transformation and scalability of operations to enhance customer experience and support outcomes for players, developers, and advertisers. Hybrid position located in San Mateo, CA.
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CrowdStrike is looking for an Enterprise Renewal Sales Specialist to support the field sales team in driving ARR retention at scale, preparing renewal quotes, and managing renewal processes to protect and grow Annual Recurring Revenue.
Partner Success Manager at Spotnana, responsible for collaborating with various teams to set strategic goals, manage customer requirements, improve operational systems, and drive value to technology partners. Also involves providing insights and thought leadership, developing innovative strategies, and ensuring customer retention through proactive communication and resources.
As a Dealer Success Manager, responsible for onboarding and training dealers on products and processes, creating training materials, troubleshooting technical issues, driving process improvements, and providing subject matter expertise. Requires strong communication skills, attention to detail, and the ability to adapt to a dynamic environment.
As an Enterprise Customer Success Manager at Samsara, you will work closely with top customers, understand their unique challenges, customize Samsara for their needs, and become their long-term partner. This role involves cross-functional collaboration with Sales, Support, Sales Engineering, and Product teams in a hyper-growth company environment.
The Principal Success Manager at BlackLine partners with customers to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize adoption, prevent attrition, and enhance customer satisfaction through a Customer Success program strategy focused on Digital Transformation Engagement. Responsibilities include assessing current processes, designing solutions, demonstrating product knowledge, identifying risks, and tracking success paths for customers.
Manage a large portfolio of customers in AMER, onboard and expand customer base through tailored consultations and trainings, design and run outreach campaigns, work cross functionally with sales partners, serve as product ambassador, identify and target strategic customers, proactively reach out to underutilized customers, inform and influence growth strategy.
Customer Success Billing Representative needed to communicate effectively with patients, manage projects, and provide exceptional customer service in healthcare billing operations.
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