Top Customer Success Jobs in San Francisco Bay Area, CA
The Customer Success Manager will ensure successful product adoption and retention of key customers, manage escalations and project plans, align with account teams, provide data-driven recommendations, lead business reviews with stakeholders, and build long-term relationships with customers.
The Policy Governance Specialist will be part of the Governance, Risk, and Compliance team charged with assisting in the identification, assessment, measurement, monitoring, and reporting of risk through CrowdStrike's Governance, Risk, and Compliance (GRC) program. The ideal candidate will be up to the challenge of understanding current processes and proactively search for ways to improve CrowdStrike's Information Security Policy and GRC program in ways that support a fast-paced, secure, and empowered environment.
The VP of Customer Success leads the Customer Success, Onboarding, and Professional Services teams to enhance customer experience and retention. They drive operational efficiency, manage a high-performing team, and collaborate cross-functionally to align customer success strategies with business objectives, while also fostering a culture of innovation and development within the team.
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As an Enterprise Customer Success Manager, you will drive customer engagement with strategic clients, facilitating onboarding, product training, and satisfaction. You'll manage relationships, assess customer health, and collaborate with multiple stakeholders to enhance product adoption and retention, ultimately ensuring value and alignment with business strategies.
As the Senior Director of Enterprise Customer Success at PagerDuty, you will lead a team of success managers to enhance product adoption and renewal rates for enterprise customers. You'll work cross-functionally with sales and product teams, ensure high customer satisfaction, and drive measurable business value. Your role includes managing customer relationships and evolving strategies to optimize engagement with executives.
The Account Manager for Client Success at GoodRx will manage and nurture relationships with Pharmaceutical and Agency clients, ensuring satisfaction and driving revenue growth. Responsibilities include analyzing metrics, supporting sales initiatives, collaborating with internal teams, managing regulatory reviews, and staying informed about industry trends.
The Procurement Specialist will manage procurement processes, execute purchase orders, communicate with suppliers, track delivery schedules, and support data reporting on supplier performance and cost efficiencies. They will ensure internal and external collaboration to meet procurement needs and drive efficiency improvements.
The Customer Success Manager at Collectly will build strong relationships with enterprise and mid-market customers, drive product adoption, and facilitate training sessions. This role involves collaborating with product and sales teams to ensure customer needs are met and to create growth opportunities.
The Manager II, Customer Care Tax is responsible for leading a team of Care Tax Experts, focused on improving customer outcomes in payroll tax issues. The role involves coaching, training, and evaluating employee performance while managing key performance indicators. The manager will oversee customer interactions, ensure Service Level Agreements are met, and keep updated on regulatory changes.
As a Lead Client Partner at Snap Inc, you will drive revenue growth by managing strategic partnerships, educating clients on Snapchat's products, and executing account plans. You'll collaborate with cross-functional teams to tailor solutions for clients while balancing innovation with long-term growth objectives. This role involves navigating complex retail organizations and influencing executive decision-makers.
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