Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

As the Principal Marketing Operations Architect, you will oversee marketing automation systems like Marketo and Salesforce, drive campaign effectiveness, enhance lead management processes, and partner with sales teams to ensure operational excellence across the marketing technology stack.

This role involves managing and expanding accounts in the SaaS sector, focusing on customer retention and revenue growth. Responsibilities include developing cross-functional relationships, managing contracts and negotiations, and collaborating with onboarding teams for customer satisfaction. Successful candidates will showcase strong sales experience and communication skills, particularly in digital advertising and account management.

The VP of Customer Success leads the Customer Success, Onboarding, and Professional Services teams to enhance customer experience and retention. They drive operational efficiency, manage a high-performing team, and collaborate cross-functionally to align customer success strategies with business objectives, while also fostering a culture of innovation and development within the team.