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The role focuses on leading the Knowledge and Self Service Operations team, developing a knowledge management strategy, enhancing self-service capabilities, improving customer and employee experience, and managing a high-performing team. Responsibilities also include analyzing metrics and reporting to senior leadership to drive improvements.

The Product Marketing Lead for Credit Portfolio at Square will spearhead the development and execution of credit product strategies, managing a team of product marketers. The role involves creating impactful Go-To-Market strategies, defining pricing frameworks, and enhancing product positioning, while collaborating across various departments to drive business growth and improve seller engagement.

As an Outside Account Executive, you will focus on outbound sales, building a book of business through lead sourcing and closing deals. You'll leverage your consultative approach to understand merchant needs, conduct demos, and partner with business development to convert cold leads. Success will be measured by sales goals and key performance indicators, with an opportunity to create a significant impact on Square's growth.