Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
As a Manager of Relationship Management at Lattice, you will lead a team focused on revenue retention and expansion for major accounts. You will develop strategies, build account management playbooks, and collaborate with other departments to enhance customer experience and drive results.
The Director of Product Design at Lattice will lead a team of designers, crafting strategies for the Talent suite and enhancing user experience across a variety of products. Responsibilities include managing design culture, collaborating with cross-functional teams, providing feedback, and driving system and product development improvements.
The SMB Relationship Manager will build and maintain strong customer relationships, working closely with sales and technical teams to communicate effectively and execute projects. Responsibilities include driving customer growth by identifying value opportunities, navigating customer needs for tailored solutions, and maintaining accountability for customer success.
The Payroll Implementation & Support Manager will lead high-touch implementations of HRIS and Payroll solutions, manage client relationships, develop project plans, provide technical support, conduct training sessions, document processes, and collaborate with internal teams to improve systems.
The Mid-Market Relationship Manager builds and maintains relationships with customers, identifies upselling opportunities, and ensures successful implementation of the Lattice platform. Responsibilities include understanding customer needs, driving growth, engaging with stakeholders, and using data to support recommendations. The role involves collaboration with sales and technical teams and requires a customer-centric approach to mitigate churn risk.
As a Manager of Relationship Management at Lattice, you will lead a team focused on revenue retention and expansion for key accounts. Responsibilities include recruiting talent, developing account management strategies, building playbooks, fostering cross-functional partnerships, and measuring team success through revenue outcomes.
The Director of Product Design at Lattice will lead a team of Designers, overseeing the design strategy for the Talent suite. Responsibilities include managing design culture, collaborating with cross-functional teams, setting high standards for product excellence, and guiding design feedback. The role emphasizes strategic thinking, relationship building, and systems-oriented design practices.
The Payroll Implementation & Support Manager will lead HRIS and Payroll implementations, manage client relationships, provide technical support, and conduct training sessions. Responsibilities include project management, documenting processes, and collaborating with internal teams to enhance systems based on client feedback.
The SMB Relationship Manager is responsible for building and maintaining customer relationships to ensure successful implementation and satisfaction with the Lattice Platform. The role involves identifying opportunities for upselling, managing customer growth, and collaborating with sales and technical teams to achieve customer objectives and optimize ROI.
The Mid-Market Relationship Manager builds and maintains relationships with customers, ensuring their needs are met through the Lattice Platform. This role involves driving customer growth, identifying upselling opportunities, and collaborating with sales and technical teams. Responsibilities also include preparing for customer meetings, maintaining customer orientation, and achieving revenue targets.
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