Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
As a Manager of Relationship Management at Lattice, you will lead a team focused on revenue retention and expansion for strategic accounts. Your responsibilities include crafting the account management strategy, building playbooks, collaborating with cross-functional teams, and measuring performance against outcomes.
The SMB Relationship Manager builds and maintains relationships with customers, ensuring their needs are met and driving growth through upselling. The role involves working closely with sales and technical teams, managing customer interactions, and developing strategies to enhance customer satisfaction and value delivery.
As an Associate Solutions Engineer at Lattice, you will support the pre-sales process, deliver product demonstrations, act as a technical advisor for HRIS and payroll solutions, and collaborate with sales and product teams to enhance customer success and drive business outcomes.
The Director of Product Design at Lattice will lead a team focused on enhancing the company's Talent suite, overseeing design strategy and execution. This role requires collaboration with cross-functional teams to redefine enterprise software experiences and foster the team's growth and culture.
The Mid-Market Relationship Manager builds and maintains strong relationships with customers, ensuring their needs are met through the Lattice Platform. The role includes customer growth strategies, negotiating commercial agreements, territory planning, and teamwork with sales and technical teams to facilitate customer success and satisfaction.
As a Technical Support Engineer at Lattice, you will provide expert technical assistance for customer issues, focusing on HR technology and integrations. You'll manage technical cases, advocate for customer needs, and collaborate with engineering and product teams to enhance support processes. Your role includes leading product feedback initiatives, improving documentation, and participating in incident response.
As a Manager of Relationship Management at Lattice, you will lead a team responsible for retaining and expanding relationships with major accounts. Your duties include crafting account management strategies, building playbooks, recruiting talent, mentoring team members, and collaborating cross-functionally to enhance customer experiences and drive revenue outcomes.
The Associate Solutions Engineer will partner with the Sales team to enhance pre-sales efforts, focusing on delivering product demonstrations of the Lattice HRIS suite, assessing customer needs, and advising on technical solutions. The role emphasizes collaboration with both internal teams and customers to ensure successful outcomes and alignment with business objectives.
The Director of Product Design at Lattice is responsible for leading the Product Design team, developing design strategies for the Talent suite, and enhancing user experiences across multiple product areas. The role involves managing designers, collaborating with various departments, and refining design culture within the organization.
As a Technical Support Engineer at Lattice, you'll provide expert technical assistance, troubleshoot customer issues with integrations like HRIS, SCIM, SAML, SSO, API, and SFTP, and collaborate with engineering teams to enhance support processes. Your role involves managing technical cases, leading product feedback projects, and improving operational efficiency while focusing on customer satisfaction.
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