Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
The Director of Product Design at Lattice is responsible for leading the Product Design team, developing design strategies for the Talent suite, and enhancing user experiences across multiple product areas. The role involves managing designers, collaborating with various departments, and refining design culture within the organization.
As a Technical Support Engineer at Lattice, you'll provide expert technical assistance, troubleshoot customer issues with integrations like HRIS, SCIM, SAML, SSO, API, and SFTP, and collaborate with engineering teams to enhance support processes. Your role involves managing technical cases, leading product feedback projects, and improving operational efficiency while focusing on customer satisfaction.
The Mid-Market Relationship Manager will build and maintain relationships with customers, ensure customer satisfaction with the Lattice Platform, identify upselling opportunities, and collaborate with sales and technical teams. Responsibilities include understanding customer needs, adapting communication styles, and developing strategies to optimize customer ROI while mitigating churn risk.
The Sr. Product Marketing Manager will lead go-to-market strategies and product launches, execute marketing campaigns, analyze performance data, and develop sales tools. Success will stem from collaboration across various teams while effectively communicating product value propositions and adapting to a fast-paced environment.
The Mid-Market Relationship Manager builds and maintains customer relationships, facilitating successful implementation and satisfaction with the Lattice Platform. This role involves engaging with key stakeholders, driving growth through upselling, and ensuring customer-centric strategies for account success.
As a Senior Product Marketing Manager, you will lead go-to-market strategies, execute marketing campaigns, conduct research on buyers and market trends, develop messaging and positioning, and analyze performance data to optimize tactics, collaborating cross-functionally to drive customer success.
As a Technical Support Engineer at Lattice, you will assist customers with technical issues related to HRIS, SCIM, SAML, SSO, API, and SFTP. You'll manage cases to ensure quick resolutions, collaborate with engineering and product teams, lead feedback projects, and be part of the customer care incident response team. Your role involves identifying insights for process improvements to enhance customer experiences.
As an Associate Solutions Engineer in HRIS at Lattice, you will support pre-sales technical discovery, deliver product demonstrations, provide technical advice on HRIS and payroll, and collaborate with sales and product teams to enhance customer outcomes and drive revenue growth.
As a Software Engineer at Lattice, you'll build software to enhance company cultures, collaborate on projects across a modern tech stack including Typescript and Node.js, and contribute to engineering practices and documentation, focusing on user experience and maintainability.
The Sales Development Representative at Lattice is responsible for qualifying leads, scheduling meetings, and providing customer support throughout the sales process. They will also manage outreach activities, follow up on marketing leads, and enhance customer experiences with Lattice's services.
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