Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Account Manager will work alongside Enterprise Account Executives to expand customer relationships, identify upsell opportunities, and achieve quarterly targets. Responsibilities include coordinating resources, analyzing product usage, and collaborating with internal departments to enhance client engagement. Occasional travel is required for on-site customer engagements.

As a Senior Platform Infrastructure Engineer at Braze, you'll manage and evolve MongoDB infrastructure on Kubernetes, ensuring reliability and performance. You'll automate processes for scaling and maintenance, collaborate with engineering teams, and actively respond to incidents to minimize downtime. You'll innovate strategies for high availability and contribute to self-service capabilities for the engineering organization.

As an Associate Support Representative, you will manage post-sale technical relationships with customers, serving as the main point of contact for technical inquiries. You will troubleshoot and develop response plans for complex support issues while collaborating with your team to ensure customer satisfaction and contribute to the knowledge database.