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At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU'LL DO
Platform Infrastructure Engineers (PIEs) specializing in MongoDB are responsible for managing, maintaining, and evolving the infrastructure required to run MongoDB at scale on Kubernetes. PIEs ensure that MongoDB operates as a reliable, performant, and developer-friendly service, enabling seamless integration with applications and supporting Braze’s massive data operations.
They apply sound engineering principles, operational discipline, and advanced automation to build and maintain the core infrastructure for MongoDB, ensuring it supports Braze’s 3.3 billion monthly active users and the hundreds of billions of data points processed every month. PIEs collaborate with other engineering teams to make MongoDB scalable, self-serviceable, and aligned with Braze’s broader platform goals.
Responsibilities:
Design and Manage MongoDB Infrastructure
- Build, optimize, and manage MongoDB clusters on Kubernetes, ensuring they meet scalability, availability, and performance requirements
- Develop automation frameworks for provisioning, upgrading, scaling, and maintaining MongoDB clusters
- Design architectures that support seamless MongoDB operations, including multi-region deployments, sharded clusters, and replica sets
- Create and optimize storage configurations, resource allocation, and networking to ensure the highest MongoDB performance
Ensure MongoDB Reliability & Performance
- Implement high-availability strategies for MongoDB, including automated failovers, backups, and disaster recovery
- Collaborate with database engineers, Platform Software Engineers, and product teams to define and achieve Service Level Objectives (SLOs) for MongoDB performance and reliability
- Continuously monitor MongoDB systems using tools like Prometheus, Grafana, and database-specific observability solutions to identify and address performance bottlenecks proactively
Incident Response & Resilience
- Be part of a PagerDuty rotation to respond to MongoDB-related incidents, minimizing downtime and impact on the business
- Conduct root cause analyses for MongoDB failures and implement preventive measures to improve resilience
- Develop and maintain playbooks for incident response and recovery, ensuring the team is equipped to handle any MongoDB-related challenges
Collaboration & Knowledge Sharing
- Partner with other teams to integrate MongoDB as a self-service platform, reducing the need for manual intervention.
- Share expertise through documentation, training, and mentoring to empower the broader engineering organization.
- Contribute to a culture of operational excellence by creating robust standards and best practices for running MongoDB on Kubernetes.
Innovate & Automate
- Continuously evaluate emerging tools and technologies for managing MongoDB and Kubernetes, integrating them where appropriate
- Develop and implement self-healing mechanisms to minimize operational overhead and improve MongoDB uptime
- Automate manual processes, including scaling, maintenance, upgrades, and cluster health checks, to improve efficiency and reduce human error
WHO YOU ARE
- 5+ years managing database platforms in production environments, with 2+ years specifically focused on MongoDB
- Hands-on expertise with Kubernetes, including deploying and managing stateful workloads
- Proven experience automating database operations using Infrastructure as Code (IaC) tools such as Terraform, Ansible, or Pulumi
- Deep understanding of MongoDB internals, including sharding, replica sets, and query optimization
- Proficiency in Kubernetes concepts like StatefulSets, Operators, and Persistent Volume Claims
- Strong knowledge of cloud services (AWS/GCP/Azure) and their storage integrations for MongoDB workloads
- Familiarity with monitoring and logging tools tailored to databases (e.g., Prometheus, MongoDB Atlas monitoring)
- Dedicated to building robust, scalable, and self-serviceable MongoDB systems that empower developers and reduce operational complexity
- Committed to collaboration, documentation, and knowledge-sharing across remote, global teams
- Proactive in seeking out ways to improve MongoDB performance, reliability, and automation
- Focused on delivering value quickly to internal stakeholders while maintaining operational excellence
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $154,800 and $275,400/year with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location—find out more here.
From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. In 2024, we ranked #3 on Great Place to Work UK’s Best Workplaces (Large), #3 on Fortune Best Workplaces for Parents (Small and Medium), #13 on Great Place to Work UK’s Best Workplaces for Development (Large), #14 on Great Place to Work UK’s Best Workplaces for Wellbeing (Large), #14 on Fortune Best Workplaces in Technology (Small and Medium), #26 in Great Place to Work UK’s Best Workplaces for Women (Large), #31 in Fortune Best Workplaces (Medium), and #37 in Fortune Best Workplaces for Women.
We were also featured in the Top 10% of US News & World Best Companies to Work For, Top 100 Great Place to Work UK’s Best Workplaces in Europe (Medium), and in Built In’s Best Places to Work.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Top Skills
What the Team is Saying
What We Do
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Why Work With Us
We believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony—while we all navigate rapid, global growth—together. We thrive when people add their unique perspectives to our ever-growing teams—and we strive to empower you to make a tangible impact .
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Braze Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
