Top Remote Senior Customer Success Jobs in San Francisco Bay Area, CA

Lead the implementation of HRIS and Payroll systems for high-touch clients, ensuring smooth transitions and ongoing support. Manage client relationships, project plans, and technical troubleshooting while providing training and documentation.

The Senior Director of Professional Services and Customer Success at GoGuardian will lead a team to develop, launch, and manage professional services offerings. Responsibilities include strategic leadership to drive customer adoption, managing a high-performing team, and working across departments to ensure customer success and support. This role requires strong leadership with the ability to align sales strategies with company goals, leveraging data to drive results.

As a Technical Customer Success Manager, you will advocate for customers, relay requirements to marketing and engineering teams, and ensure successful outcomes during the customer lifecycle. Responsibilities include technical support, troubleshooting, documenting customer initiatives, and driving customer satisfaction.