Top Remote Senior Level Customer Success Jobs in San Francisco Bay Area, CA

As a Customer Support Engineer, you will resolve technical issues for customers, document solutions, and collaborate with engineering teams to improve services. Your role involves understanding customer problems, categorizing them, and ensuring effective communication while managing support resources.

The Pricing & Packaging Specialist will develop and execute pricing and packaging strategies for ServiceNow's post-sales offerings, conduct market analysis, collaborate with cross-functional teams, and ensure alignment with customer needs to drive revenue growth.

As Director of Customer Success Operations, you will define the vision for the Customer Success team, develop technology strategies, evaluate go-to-market models, collaborate with various teams on data alignment, establish KPIs, and execute operational roadmaps to maximize customer success and retention.

As a Senior Customer Success Readiness Manager at Atlassian, you will lead strategic enablement activities, develop tailored training content, collaborate with various teams, and drive customer satisfaction initiatives. The role requires managing training programs, refining product messages, and fostering a coaching culture among Customer Success teams.

The Senior Compliance Specialist at CrowdStrike is responsible for assisting in risk identification, assessment, monitoring, and reporting through their Governance, Risk, and Compliance program. This role primarily supports product and service assessments in CrowdStrike's federally authorized environments and may involve audits, risk assessments, and compliance advisory functions. The ideal candidate will have a deep understanding of compliance frameworks, strategic-level experience with FedRAMP and DoD processes, program management experience, and technical knowledge of key technologies.

The Account Manager for Client Success at GoodRx will manage and nurture relationships with Pharmaceutical and Agency clients, ensuring satisfaction and driving revenue growth. Responsibilities include analyzing metrics, supporting sales initiatives, collaborating with internal teams, managing regulatory reviews, and staying informed about industry trends.

The Client Partner at Babylist will be responsible for generating new business and fostering media relationships, particularly within the CPG sector. This role involves understanding the company's value proposition to build and maintain strong partnerships, crafting persuasive presentations, and identifying opportunities for revenue growth.