Top Remote Senior Customer Success Jobs in San Francisco Bay Area, CA

As a Manager of Customer Success for Eversight by Instacart, you'll lead a team to help global brands leverage SaaS solutions for AI-powered pricing and promotions. Your responsibilities include mentoring team members, managing customer relationships, ensuring customer satisfaction, and driving business growth through effective implementations.

The Client Partner at Babylist will be responsible for generating new business and fostering media relationships, particularly within the CPG sector. This role involves understanding the company's value proposition to build and maintain strong partnerships, crafting persuasive presentations, and identifying opportunities for revenue growth.

The Director of Customer Onboarding & Implementation will lead teams dedicated to deploying Grammarly for enterprise and educational customers. Key responsibilities include developing strategies for onboarding, ensuring a seamless customer experience, establishing customer feedback processes, and optimizing implementations for efficiency and satisfaction.

As a Product Manager for Square's Public Web team, you will oversee the strategy and roadmap for Square's website, focusing on customer acquisition and conversion. Responsibilities include collaborating with engineering and design teams, setting product goals, defining success metrics, managing product development from concept to launch, and conducting A/B tests to enhance user experience.

The Client Success Lead at Affirm manages a portfolio of accounts, fostering long-term relationships with merchant partners. Responsibilities include driving revenue and GMV expansion, managing contract renewals, analyzing merchant performance, and orchestrating cross-functional teams to optimize Affirm's offerings for merchants.

As a Customer Support Engineer, you will resolve technical issues for customers, document solutions, and collaborate with engineering teams to improve services. Your role involves understanding customer problems, categorizing them, and ensuring effective communication while managing support resources.

The Customer Strategy & Programs Lead at Narvar is responsible for aligning business objectives with customer success strategies, driving measurable programs aimed at product adoption and customer satisfaction. This role includes establishing KPIs, advising clients, and identifying best practices to enhance client relationships and drive ROI. The ideal candidate is experienced in eCommerce or related fields with strong project management and communication skills.