Top Senior Customer Success Jobs in San Francisco Bay Area, CA

As a Sr. Customer Success Engineer at Dynatrace, you'll maintain post-sales relationships with enterprise customers, ensuring the successful deployment of products and maximizing their value. Responsibilities include diagnosing complex issues, providing training, advocating for customer needs, and collaborating with product and support teams to enhance customer satisfaction.

The Director of Customer Engagement Strategy and Operations will oversee the strategy to enhance customer and partner engagements. Responsibilities include optimizing practitioner-customer interactions, attending meetings to capture insights, deepening relationships with strategic customers, and developing metrics to analyze engagement data. The role requires communication prowess to effectively share ServiceNow's mission across various platforms and events.

The Learning Management System Specialist is responsible for the administration and technical management of the LMS, focusing on compliance training. This role involves optimizing LMS functionality, providing technical support, developing compliance courses, and analyzing user engagement data to ensure effective training solutions are in place.

As a Senior Customer Success Readiness Manager at Atlassian, you will lead strategic enablement activities, develop tailored training content, collaborate with various teams, and drive customer satisfaction initiatives. The role requires managing training programs, refining product messages, and fostering a coaching culture among Customer Success teams.

As a Manager of Customer Success for Eversight by Instacart, you'll lead a team to help global brands leverage SaaS solutions for AI-powered pricing and promotions. Your responsibilities include mentoring team members, managing customer relationships, ensuring customer satisfaction, and driving business growth through effective implementations.

The Client Partner at Babylist will be responsible for generating new business and fostering media relationships, particularly within the CPG sector. This role involves understanding the company's value proposition to build and maintain strong partnerships, crafting persuasive presentations, and identifying opportunities for revenue growth.

The Customer Success Strategy & Operations Lead will support the global Customer Success team, ensuring customer value realization while collaborating with Sales and other departments. Responsibilities include strategic advising, KPI management, operational rigor, performance analysis, and program management for key initiatives, all aimed at improving efficiency and growth.