Top Senior Level Customer Success Jobs in San Francisco Bay Area, CA

As an Enterprise Customer Success Manager, you will drive customer engagement with strategic clients, facilitating onboarding, product training, and satisfaction. You'll manage relationships, assess customer health, and collaborate with multiple stakeholders to enhance product adoption and retention, ultimately ensuring value and alignment with business strategies.

The Vice President of Customer Revenue Growth will drive revenue through upsell strategies for existing customers in the restaurant technology sector. Responsibilities include developing sales tactics, leading a high-performing sales team, optimizing customer journeys, collaborating across teams, and researching upselling methodologies.

As a Customer Support Engineer, you will resolve technical issues for customers, document solutions, and collaborate with engineering teams to improve services. Your role involves understanding customer problems, categorizing them, and ensuring effective communication while managing support resources.

The Director of Customer Engagement Strategy and Operations will oversee the strategy to enhance customer and partner engagements. Responsibilities include optimizing practitioner-customer interactions, attending meetings to capture insights, deepening relationships with strategic customers, and developing metrics to analyze engagement data. The role requires communication prowess to effectively share ServiceNow's mission across various platforms and events.

As Director of Customer Success Operations, you will define the vision for the Customer Success team, develop technology strategies, evaluate go-to-market models, collaborate with various teams on data alignment, establish KPIs, and execute operational roadmaps to maximize customer success and retention.

As a Senior Customer Success Readiness Manager at Atlassian, you will lead strategic enablement activities, develop tailored training content, collaborate with various teams, and drive customer satisfaction initiatives. The role requires managing training programs, refining product messages, and fostering a coaching culture among Customer Success teams.

As a Mid-Market Customer Success Manager at Notion, you will drive adoption and growth for Notion's product, serving as a trusted advisor to customers. You'll manage customer accounts and collaborate with teams to enhance customer satisfaction and reduce churn. Your role will involve defining customer success strategies and documenting insights to improve product offerings.