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Seeking a Senior Leader for Client Escalations and Retention responsible for managing and developing high-performing teams to drive customer-driven results and enhance the overall customer experience.
The role involves leading product development for tax calculation tools at Gusto, collaborating with engineering and cross-functional teams to enhance product features and streamline workflows. The Senior Product Manager will utilize data and customer feedback to iterate on existing products and drive impactful business outcomes.
The Business Development Manager for Gusto Embedded Payroll will engage with technology companies to evaluate and negotiate Gusto's embedded payroll solution. Responsibilities include managing accounts, structuring deals, and educating partners on Gusto's value proposition. The role involves a combination of strategic evaluation, deal execution, and collaboration with internal teams, while also requiring travel to meet prospective partners.
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As a Senior Product Manager at Gusto, you will drive product strategy to enhance support for accounting firms, lead product discovery, run lean experiments, collaborate with various teams, and measure key product metrics. Your goal is to help accounting firms provide valuable guidance to clients and contribute to Gusto's growth.
The Senior Product Manager, HR Apps will lead the strategy and execution of HR applications for small businesses. This role requires excellent technical skills, user experience focus, and strong leadership to inspire teams and manage complex organizational changes. The manager will engage in high-level strategy as well as detailed problem-solving to enhance customer-facing products.
As a Technical Solutions Engineer at Gusto, you will guide Partners in using API products and ensure their technical success. You'll collaborate with internal teams to support Partner product development, diagnose challenges, and gather product feedback for improvements. Additionally, you'll be the primary contact for technical issues and contribute to building scalable systems for the Technical Solutions team.
As a Staff UX Researcher at Gusto, you will develop and own the research roadmap, synthesizing data to create actionable insights. You'll partner with cross-functional teams to drive strategic decisions and evaluate new research methods while crafting compelling deliverables that tell the story of customer needs and behaviors.
As a Staff Site Reliability Engineer at Gusto, you will design and implement resilient production systems, build automation standards for reliability, manage migrations from legacy to modern systems, and enhance on-call processes with long-term solutions.
As a Staff Product Designer at Gusto, you'll work across various teams to create user-focused designs for products enhancing small business management. You'll collaborate with cross-functional teams to deliver thoughtful, crafted experiences and support the design of emerging market products, financial tools, and service design for customer assistance.
As a Staff iOS Mobile Engineer, you will architect and develop Gusto's native iOS app, collaborate with product and design teams to enhance feature offerings, and maintain infrastructure and services for scalability. This role requires deep expertise in iOS development and a commitment to delivering high-quality solutions.
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