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The Sr. Director of Digital Acquisition Strategy and Operations will lead the digital acquisition and ad operations strategies for the Americas, driving cross-team execution and collaboration while improving digital demand strategy and building relationships with key stakeholders. The role requires extensive experience in media execution, digital planning, and budget management.
The Staff Machine Learning Engineer will develop AI-powered solutions and Large Language Models for the NOW platform by applying AI/ML expertise. Responsibilities include benchmarking LLMs, data collection, collaborating in a team, and possibly publishing research. The role demands strong problem-solving skills and effective communication with stakeholders.
The Director of Customer Engagement Strategy and Operations at ServiceNow will lead the development and execution of a customer engagement strategy. Responsibilities include optimizing customer interactions, capturing meeting insights, enhancing relationships with key customers and partners, and working on metrics and storytelling to elevate CxO engagements.
As a Senior Applied Research Scientist, you will develop and implement AI solutions, particularly Large Language Models, collaborate with developers and product teams, and ensure high-quality software delivery while addressing real-world challenges using AI/ML techniques.
The Director of AMS Strategic Engagements will drive revenue growth by leading large and complex deal strategies, engaging with executives, and developing innovative sales approaches. Responsibilities include facilitating partnerships, improving deal execution, and acting as a deal expert in contract negotiations for strategic accounts.
As a Senior Software Engineer, you will develop customer-facing cloud monitoring tools, collaborating with teams on design and architecture. Responsibilities include writing high-quality, scalable code, implementing user-friendly features, and mentoring colleagues while enforcing best practices in software engineering.
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for investigating and resolving technical issues for customers, utilizing strong communication and troubleshooting skills. You will work closely with customers, provide exceptional support through various channels, and contribute insights for product improvements based on your interactions with user cases.
The Senior Staff Technical Product Manager will create innovative digital learning experiences, manage essential features, develop user-friendly educational content, and collaborate with cross-functional teams. Responsibilities include research, detailed technical requirements, user engagement, performance metrics definition, product delivery, and ensuring integration across various platforms. Stay updated on emerging technologies and build relationships in the education and training sectors.
The Principal Technology Consultant will act as a technical expert, configuring ServiceNow's Strategic Portfolio Management to meet customer needs, leading workshops, advising on IT process improvements, drafting technical documentation, and managing project delivery while ensuring customer satisfaction and successful outcomes.
Lead a team of full-stack software engineers responsible for core features of the UX Framework. Manage product development, solve complex problems, and mentor team members. Collaborate with various teams to deliver high-quality solutions and maintain a best-in-class engineering team.
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