Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
As the Support Engineering Lead at Lumos, you're stepping into a transformative role that's central to our growth and customer commitment. You'll build the foundations of our support operations from the ground up and recruit a balanced mix of technical and non-technical support talent. Your responsibilities include elevating the customer support experience, leading by example, owning the helpcenter, innovating through projects and initiatives, and recruiting and developing talent.
As the Finance Lead at Lumos, you will be responsible for managing all financial aspects of the company, including investor relations, strategic finance, finance operations, sales finance, and financial planning & forecasting. You will work closely with the leadership team and Board of Directors to drive financial decisions and growth.
As a Foundations engineer, you will build mission-critical infrastructure to support the production systems. You will ensure the scalability and reliability of our production infrastructure. You will also create tools and frameworks for our CI/CD systems that enable entire engineering to ship production-quality code with high velocity.
As an Enterprise Solutions Engineer at Lumos, you will be the technical champion in pre-sales and post-sales processes, working closely with sales, customer success, product, and engineering to bring customers onto the platform and scale technical go-to-market motion.
As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.
As a Senior Solutions Architect at Lumos, you will be responsible for architecting deployments for complex customers, driving technical and process investments to scale teams, contributing to change management processes, automating onboarding, serving as a subject matter expert, and reporting on market trends and customer success stories.
Staff Backend Engineer at Lumos working on the Savings team to build a Spend Management Platform for businesses. Responsibilities include owning core architecture, designing data pipelines, implementing automation for data ingestion, regression testing, defining architecture, and mentoring engineers.
As an Enterprise Sales Director at Lumos, you will be responsible for driving the sales strategy, building a high-performing sales team, and scaling revenue in the Enterprise segment. You will also oversee pipeline creation, enforce sales process discipline, provide deal support, implement coaching programs, monitor performance, and collaborate with cross-functional teams.
As a Sourcer/Coordinator for the Lumos talent team, you will act as a recruiting swiss army knife; allowing Lumos to connect with top-tier passive talent and providing a best in class candidate experience. You will collaborate closely with recruiters and hiring managers across the company to understand hiring needs and specific job profiles, source candidates, and shepherd the overall interview flow.
As the first Product Operations Manager at Lumos, you'll be responsible for defining and scaling the operations motion. You will own everything related to customers' software spend data, create processes for accurate insights, and play a key role in shaping the product operations function for rapid growth.
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