Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
As a Mid-Market Customer Success Manager at Notion, you will drive adoption and growth for Notion's product, serving as a trusted advisor to customers. You'll manage customer accounts and collaborate with teams to enhance customer satisfaction and reduce churn. Your role will involve defining customer success strategies and documenting insights to improve product offerings.
As a Content Lead, you'll craft and manage Notion's voice and brand through writing and editing content across various formats. You'll collaborate with teams for cohesive messaging, develop scalable content systems, and analyze performance to refine strategy.
As a Product Operations Manager, you will ensure collaboration across teams for efficient product development. You'll streamline processes, support product launches, manage customer feedback, and enhance decision-making related to feature development.
As a Software Engineer on the Monetization team, you will enhance payment infrastructure, collaborate with cross-functional teams, and drive initiatives to improve paid conversion and global expansion. Your role will focus on ensuring reliable handling of customer transactions and subscriptions, while building new features to support business opportunities.
As a Billing Support Specialist at Notion, you will handle escalations regarding billing and payments, troubleshoot technical issues, and collaborate with various teams to enhance customer support processes. Your role will involve analyzing operations and optimizing workflows while providing exceptional support to clients, including major corporations.
As a Product Support Specialist, you will facilitate improvements in support processes and product quality by resolving complex technical user issues, analyzing trends, creating documentation, and collaborating across teams. You will also manage performance metrics and participate in on-call rotations to support customers outside of normal hours.
The Head of Enterprise Product Marketing at Notion will shape go-to-market and product strategies for B2B audiences, lead a team of product marketers, drive key initiatives, and manage analyst relations programs. The role emphasizes strategic thinking and execution in enterprise SaaS, focusing on messaging, positioning, and competitive intelligence while creating transformative programs for IT executives.
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