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23 Days Ago
US
Remote
65 Employees
1-3 Years of Experience
65 Employees
1-3 Years of Experience
Artificial Intelligence • Information Technology • Legal Tech • Software
The Implementation Architect at Tonkean will be responsible for building customer onboarding processes, managing client relationships, establishing metrics and KPIs, resolving product support questions, and working cross-functionally with product management. The ideal candidate has experience in a customer-facing role, project managing customer implementations, and an advanced understanding of SaaS environments. They should also have a strong knowledge of APIs, webhooks, and database structure.
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