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In this role, you will lead the Relationship Management team at Lattice, focusing on building a strategy for revenue retention and expansion. You will recruit and mentor relationship managers, develop account management playbooks, and collaborate with various departments to ensure a unified customer experience while measuring success through revenue metrics.
The Director of Product Design at Lattice will lead and grow a team of Designers, establishing strategies for the Talent suite and enhancing enterprise software experiences. Responsibilities include managing design culture, crafting user experiences, and collaborating with cross-functional teams to develop cohesive product designs. The role emphasizes strategy, storytelling, and systems-thinking in creating valuable employee management tools.
The SMB Relationship Manager builds and maintains relationships with customers, ensuring satisfaction and successful implementation of the Lattice Platform. Responsibilities include driving customer growth, identifying upselling opportunities, and working closely with sales and technical teams. The role demands excellent communication and negotiation skills, along with an acute understanding of customer needs.
As Director of Product Design at Lattice, you will lead a team of designers, shape design strategy, and improve user experiences across the Talent suite. You will collaborate with Research, Engineering, and Customer Experience, and elevate team culture and operations while establishing a multi-year vision for product design excellence.
The Payroll Implementation & Support Manager will lead high-touch implementations of HRIS and payroll solutions, manage client relationships, develop project plans, provide technical support, conduct training, and collaborate with internal teams for continuous improvement.
The Mid-Market Relationship Manager is responsible for building and maintaining relationships with customers, driving customer growth, and identifying opportunities to deliver greater value. The role requires excellent communication and negotiation skills, as well as collaboration with sales and technical teams to ensure customer satisfaction and project execution.
You will lead a new team of Relationship Managers to drive revenue retention and expansion for Lattice’s strategic accounts. Responsibilities include recruiting talent, developing account management strategies and playbooks, partnering cross-functionally, and measuring team success against revenue outcomes.
The Mid-Market Relationship Manager builds and maintains strong relationships with customers, ensuring their needs are met through the successful implementation of the Lattice Platform. The role involves driving customer growth, managing commercial agreements, and collaborating with sales and technical teams to exceed quotas while maintaining a high level of customer satisfaction.
The Director of Product Design at Lattice will lead a team of designers, shaping the design strategy for the Talent suite. Responsibilities include evolving the design culture, establishing a multi-year vision in collaboration with cross-functional teams, providing design feedback, and enhancing team capabilities to deliver exceptional user experiences.
The SMB Relationship Manager builds and maintains customer relationships, understanding their needs and ensuring satisfaction with the Lattice Platform. This role requires collaboration with sales and technical teams to drive project execution, identify upsell opportunities, and mitigate churn risk while achieving customer growth and satisfaction.
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