Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA
The SMB Relationship Manager builds and maintains strong relationships with clients and drives customer growth by identifying value opportunities. This role involves interfacing with sales and technical teams, managing account plans, mitigating churn risk, and ensuring customer success through effective communication and strategic planning.
The Payroll Implementation & Support Manager will lead HRIS and Payroll implementations, manage client relationships, and provide ongoing technical support. Responsibilities include project management, client training, and documentation, ensuring a successful transition to the payroll platform while continuously improving processes based on client feedback.
The Relationship Manager works to build and maintain strong customer relationships, ensuring successful implementation of the Lattice Platform. Responsibilities include driving customer growth, identifying upselling opportunities, engaging customers to adapt strategies for ROI optimization, and collaborating with cross-functional teams for customer success, all while maintaining a high level of customer orientation and communication.
Lead and build a Relationship Management team focused on revenue retention and expansion for Lattice's largest accounts. Define strategy, motivate the team, create account management playbooks, and partner cross-functionally with Customer Success, Operations, and Product teams to enhance customer experience and drive results.
The Director of Product Design at Lattice will lead a team focused on delivering cohesive experiences across various products within the Talent suite. Responsibilities include evolving team culture, creating a multi-year vision for user experiences, collaborating with cross-functional teams, and elevating design excellence.
As an SMB Relationship Manager, you will build and maintain strong customer relationships, drive growth by identifying value delivery opportunities, and work closely with technical and sales teams. Your role includes ensuring customer satisfaction and success with the Lattice Platform while preventing churn.
The Payroll Implementation & Support Manager leads HRIS and payroll implementations for high-touch clients, ensuring a seamless transition to the platform. Responsibilities include managing projects, providing technical support, conducting training, and collaborating with internal teams to enhance services.
The Mid-Market Relationship Manager at Lattice focuses on building and maintaining strong customer relationships, understanding their needs, driving growth, and ensuring satisfaction with the Lattice Platform. Responsibilities include managing communication between sales and technical teams, upselling opportunities, and maintaining customer success through strategic account planning and discipline in using sales tools.
As the Manager of Relationship Management at Lattice, you will build and lead a team responsible for revenue retention and expansion in strategic accounts. You will craft account management strategies, develop playbooks, collaborate cross-functionally, and define metrics for success based on revenue outcomes.
The Director of Product Design will lead Lattice's design strategy across the Talent suite, manage a team of designers, and collaborate with various departments to enhance user experience. Responsibilities include coaching team members, establishing long-term vision, maintaining high design standards, and fostering a positive design culture.
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