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The Customer Success Manager at RunPod will ensure customers succeed by driving retention and facilitating renewals. This role involves building partnerships, collaborating with teams, monitoring customer health, and advocating for customers' needs to enhance their experience with RunPod's infrastructure solutions.
As a Security Engineer at RunPod, you will safeguard the GPU cloud platform, identify vulnerabilities, develop solutions, and collaborate with software engineers to embed security in the development lifecycle. Your role also includes addressing complex security challenges in a multitenant environment and enhancing the company's security practices.
The Growth Full Stack Engineer will lead conversion rate optimization efforts by designing and implementing A/B tests, developing landing pages, and analyzing user behavior to improve conversion rates. This role involves collaboration with design and marketing teams to optimize user journeys and utilize various tools for creating responsive and high-converting web pages.
As a Data Analyst at RunPod, you'll analyze complex datasets to improve user engagement, retention strategies, and monitor KPIs. You will collaborate with engineering, marketing, and sales teams to present insights that drive data-informed decisions, optimizing operational processes and product development.
The Technical Support Analyst at RunPod provides advanced technical assistance to resolve complex customer issues through various communication channels. This role includes educating customers on product features, managing escalated tickets, developing documentation, collaborating with internal teams, and performing technical analysis. The analyst also assists with software configuration and mentors junior support staff.
As a Data Scientist, you will develop predictive models, optimize user engagement, and forecast revenue through collaboration with cross-functional teams. Your role involves building models for churn prediction, LTV estimation, and dynamic revenue forecasts while translating data discoveries into actionable insights for various teams.
The Network Software Engineer will design, implement, and optimize high-performance networking software for Linux environments, focusing on NICs, network protocols, and security solutions. Responsibilities include troubleshooting, participating in code reviews, and working on scalability for distributed systems.
As the Director of Marketing at RunPod, you will build and scale the marketing function, focusing on product-led growth, brand development, and demand generation. You will take ownership of product marketing, drive awareness, oversee marketing communications, and collaborate with various teams to qualify business accounts for sales, driving technology in the AI and GPU sectors.
The Documentation Manager will lead a team of technical writers to create high-quality product documentation, API documentation, and guides for users, ensuring they can efficiently onboard and utilize RunPod's services. The role involves understanding user needs, collaborating cross-functionally, and developing a documentation roadmap.
As a Paid Advertising Specialist, you will manage and optimize Google Ads campaigns, perform keyword research, create ad copy, and experiment with various advertising platforms to drive user acquisition. Your work will focus on maximizing revenue through innovative and effective advertising strategies while collaborating closely with the growth team.
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