Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

The Senior Complaints Specialist at Kikoff will investigate and resolve consumer complaints, working with various teams to identify process gaps and trends. This role involves creating thorough complaint responses, maintaining knowledge of consumer protection laws, and contributing to complaint reporting. Strong communication and critical thinking skills are essential.

The Training & Quality Manager will create and deliver training programs and quality operations, partnering with stakeholders and managing BPO vendor relationships. Responsibilities include onboarding LMS and QMS tools, developing training initiatives, overseeing quality assurance programs, and conducting evaluations to improve performance. The role requires a strong background in instructional design and program management.

As a Senior Product Marketing Manager at Kikoff, you will be responsible for developing product marketing strategies based on customer insights, executing go-to-market plans, launching new products, and managing end-to-end marketing campaigns in collaboration with various teams. The role emphasizes customer focus and attention to detail while driving product adoption.