Advise and lead clients on digital transformation initiatives, guide clients in implementing customer lifecycle strategies, drive business development, contribute to the firm's growth, develop and lead other associates, provide expertise in projects, built subject matter expertise in digital marketing and technology strategy.

The Customer Director at Point B is responsible for driving the success of the company across strategic customers, growing revenue and profitability, and providing industry expertise and leadership. This role involves working closely with the Growth Leadership team, developing account growth plans, understanding customers' strategic needs, and building strong relationships with key stakeholders.