The Customer Support Specialist is responsible for assisting customers with inquiries, resolving issues, and providing information about products and services. They engage with customers through various channels to ensure a positive experience and contribute to customer satisfaction.

As a Leave Specialist at Sparrow, you will manage employee leaves of absence from start to finish, ensuring a smooth experience through strong communication and organization. Your role involves supporting customers, collaborating with internal teams, collecting feedback, and continuously improving processes to enhance efficiency.