Top Remote Entry Level Customer Success Jobs in San Francisco Bay Area, CA

The Customer Education Specialist will develop high-quality content and training materials for Handshake's employer partners, ensuring they effectively use the platform. Responsibilities include creating engaging content, delivering training sessions, analyzing customer needs, and measuring education outcomes to improve product adoption.

As a Member of Client Experience, you will provide exceptional white glove service to institutional clients, ensuring a smooth onboarding process and ongoing account management. Responsibilities include addressing client inquiries, managing transactions, and collaborating with internal teams to refine processes, while developing a deep understanding of clients' operations and product use.

The Client Support Analyst will be the primary point of contact for client communications, managing inquiries, onboarding processes, and coordinating with internal teams. Responsibilities include responding to client requests, updating materials for meetings, and developing scalable processes to enhance client satisfaction.

As a Customer Success Manager at Lumos, you will guide customers through onboarding and ensure they achieve success using the app governance platform, fostering relationships, monitoring customer health metrics, and influencing product development based on user feedback.

As a Leave Specialist at Sparrow, you will manage employee leave from start to finish, ensuring a smooth experience for customers. You'll communicate with employees on leave, collaborate with internal teams, and help improve processes based on feedback.