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Top Remote Customer Success Jobs in San Francisco Bay Area, CA
The Customer Success Manager at RunPod will ensure customers succeed by driving retention and facilitating renewals. This role involves building partnerships, collaborating with teams, monitoring customer health, and advocating for customers' needs to enhance their experience with RunPod's infrastructure solutions.
The Client Partner at Babylist will be responsible for generating new business and fostering media relationships, particularly within the CPG sector. This role involves understanding the company's value proposition to build and maintain strong partnerships, crafting persuasive presentations, and identifying opportunities for revenue growth.
The Senior Manager, Customer Success Architects will lead a team to deliver top-notch service to clients, focusing on renewal and expansion business, developing strategic plans, ensuring success KPIs are met, and enhancing customer relationships. Key responsibilities include mentoring, identifying growth opportunities, and implementing service delivery improvements.
The Customer Success Manager at GoGuardian is responsible for managing and growing customer accounts, focusing on renewals, expansions, and onboarding new customers. They act as trusted advisors, monitor customer health, and collaborate with internal teams to enhance customer satisfaction and engagement, ultimately driving revenue for the company.
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As a Senior Technical Support Specialist, you will be responsible for providing exceptional customer service to high-priority accounts, troubleshooting technical issues, and acting as a proactive partner in helping customers achieve their business goals using the Iterable platform. This role involves building strong relationships, collaborating cross-functionally, and creating or updating support documentation.
As a Layer 3 Support Engineer for Databases, you will provide advanced technical support for customers facing complex database connector issues, utilizing software and data-engineering skills to debug problems. You'll collaborate with both support and engineering teams to resolve issues, automate processes, and enhance the knowledge base to improve product functionality and customer satisfaction.
The Tier 2 Support Engineer at Afresh provides advanced technical support to customers, troubleshooting complex issues, and improving processes for customer support functions. Responsibilities include owning customer inquiries, conducting root cause analysis, and enhancing workflows while contributing to the company's mission of reducing food waste.
The Customer Success Manager will lead customer operations by managing technical investigations and operational workflows. They will create support policies, handle ticket queues, and collaborate with cross-functional teams to improve customer experience and drive issue resolutions.
As a Manager in Consulting Services, you will lead strategic projects for Quid clients, particularly in the Industrial sector and Japanese market, while building relationships with clients, identifying service opportunities, and guiding a team of analysts.
As a Member of Trading Operations at Anchorage Digital, you will support clients’ daily activities, ensuring timely settlements, reconciliation, and risk management for digital asset instruments. You will manage settlement requests, monitor trade operations, and utilize various tools to reconcile digital asset activities while collaborating with multiple teams to refine processes.
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