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Top Remote Customer Success Jobs in San Francisco Bay Area, CA
The Client Support Analyst will be the primary point of contact for client communications, managing inquiries, onboarding processes, and coordinating with internal teams. Responsibilities include responding to client requests, updating materials for meetings, and developing scalable processes to enhance client satisfaction.
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As a Client Success Manager at Addepar, you will focus on the post-sales lifecycle, ensuring clients derive maximum value from the platform. Responsibilities include developing success plans, providing client support during implementation, and advocating for clients while identifying new revenue opportunities in collaboration with cross-functional teams.
As a Leave Specialist at Sparrow, you will manage employee leave from start to finish, ensuring a smooth experience for customers. You'll communicate with employees on leave, collaborate with internal teams, and help improve processes based on feedback.
As a Technical Customer Success Manager, you will advocate for customers, relay requirements to marketing and engineering teams, and ensure successful outcomes during the customer lifecycle. Responsibilities include technical support, troubleshooting, documenting customer initiatives, and driving customer satisfaction.
The Senior Customer Success Manager will manage complex enterprise client relationships, ensuring customer satisfaction throughout the lifecycle. Responsibilities include driving user adoption of the platform, advocating for customer needs, developing success plans, and collaborating with internal teams to improve processes and identify business opportunities.
As a Customer Success Manager at Boomi, you will engage with IT leaders to ensure successful implementation and optimization of their platform. You'll provide strategic guidance, promote continuous platform adoption, and deliver data-driven insights, all while managing key customer relationships to align solutions with business goals.
The Customer Success Associate manages customer relationships, providing assessments and consultative services while conducting business reviews. They enhance customer engagement by becoming a subject matter expert on the company's technologies, facilitating training, identifying risks, and collaborating with sales and other teams to showcase capabilities and drive customer satisfaction.
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