Top Remote Customer Success Jobs in San Francisco Bay Area, CA

Manage and improve executive briefings for enterprise customers, ensuring excellent experiences and supporting strategic objectives through collaboration and feedback.

The Accounting Success Manager supports mid-market customers by ensuring satisfaction and adoption of the Close Management solution and building relationships with key stakeholders.

The L2 Support Engineer assists Level 1 technicians, resolves technical issues, collaborates with various departments, and provides customer support focusing on the Japan region while being fluent in Japanese and English.

The Principal Technical Engagement Manager drives technical adoption of solutions, resolves challenges, and enhances customer satisfaction through strategic leadership and partnership in China.

The Senior Director will lead the global Concierge Member Experiences team, driving strategic growth, managing performance, and enhancing member experiences through innovation and collaboration with product teams.

The QA Engineer I will work in a QA team to execute manual tests, write test cases, and ensure quality across multiple platforms.

As a Technical Support Engineer, you'll handle high-impact incidents, lead response efforts, communicate with stakeholders, and improve incident response processes.

The Technical Account Manager will manage critical enterprise relationships, providing technical guidance, driving adoption of API solutions, and collaborating across teams to foster customer growth and satisfaction.

The Customer Support Representative will assist users via chat, email, or phone, ensuring timely resolutions and exceptional service while handling customer queries and maintaining KPIs.

Support Engineers at GitLab engage with customers, resolving complex technical issues while collaborating with product and engineering teams. Responsibilities include troubleshooting, improving documentation, and contributing to code for better support processes.