Top Customer Success Jobs in San Francisco Bay Area, CA
The Tier 2 Support Engineer at Afresh provides advanced technical support to customers, troubleshooting complex issues, and improving processes for customer support functions. Responsibilities include owning customer inquiries, conducting root cause analysis, and enhancing workflows while contributing to the company's mission of reducing food waste.
As a Customer Success Associate, you will manage client inquiries, identify pain points, and provide solutions while collaborating with various internal teams. You'll need strong communication skills and an understanding of sports betting.
The Mid-Market Customer Success Manager is responsible for managing a portfolio of customers, driving business outcomes, and ensuring customer satisfaction. This role involves working closely with cross-functional teams, managing customer relationships, and identifying opportunities for growth and expansion. The ideal candidate will have strong project management skills, be customer-focused, and have a knack for building relationships.
The Customer Success Manager will serve as the main point of contact for Watershed's largest customers, guiding them in their climate initiatives, understanding their business needs, and ensuring they derive maximum value from Watershed's offerings. You'll leverage customer insights to influence product strategy and improve service delivery.
The Customer Strategy & Programs Lead at Narvar is responsible for aligning business objectives with customer success strategies, driving measurable programs aimed at product adoption and customer satisfaction. This role includes establishing KPIs, advising clients, and identifying best practices to enhance client relationships and drive ROI. The ideal candidate is experienced in eCommerce or related fields with strong project management and communication skills.
As a Member of Client Experience, you will provide exceptional white glove service to institutional clients, ensuring a smooth onboarding process and ongoing account management. Responsibilities include addressing client inquiries, managing transactions, and collaborating with internal teams to refine processes, while developing a deep understanding of clients' operations and product use.
The Customer Success Manager will lead customer operations by managing technical investigations and operational workflows. They will create support policies, handle ticket queues, and collaborate with cross-functional teams to improve customer experience and drive issue resolutions.
The Strategic Customer Success Manager at Writer will enhance customer relationships, manage projects for onboarding and adoption, and ensure retention for Fortune 50-100 clients. Responsibilities include developing success plans, overseeing the renewal process, and analyzing product usage data to provide insights for customer engagement and value delivery.
As an Associate in the Client Service team, you will connect clients with experts, managing communications on multiple projects. Your role involves recruiting experts, understanding market contexts, and overseeing project execution to ensure seamless collaboration. You'll develop skills in professional communication, negotiation, and project management, leading to career advancement opportunities.
As a Senior Customer Success Manager at Simpplr, you will manage complex Enterprise client relationships, serve as a trusted advisor, drive user-level adoption of the platform, maintain high levels of customer satisfaction, and contribute to continuous improvements in customer success practices.
Top Companies in San Francisco Bay Area, CA Hiring Customer Success Roles
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