Top Customer Success Jobs in San Francisco Bay Area, CA

The role involves identifying early-stage startups, making investment decisions, and providing strategic guidance to portfolio companies. Associates or Principals at NFX will leverage their networks and operational experience to bolster the venture firm’s investment strategy and execution in the competitive startup landscape.

The Engagement Manager at Hive oversees the execution of Hive Data projects, collaborating with delivery teams and executive stakeholders to ensure effective project management. Responsibilities include optimizing processes, managing team goals, implementing productivity metrics, interfacing with clients, and adhering to data protection policies.

As a Software Engineer at Nextdoor, you will be part of a team that develops technology aimed at improving local communities. You will collaborate with developers, product managers, and designers to deliver impact through quality software, while also having opportunities to learn and teach.

As a Customer Success Manager, you'll build relationships with customer executives, guide them strategically, onboard new clients with the engineering team, and track key performance indicators (KPIs). Your role includes analyzing customer needs, collaborating across departments, and providing feedback to enhance product offerings. Strong communication and project management skills are essential for success.

Customer Success Managers will maintain relationships with large companies, ensuring they effectively navigate and utilize Watershed's sustainability platform to meet their climate goals. Responsibilities include understanding customers' businesses, advocating for their needs within the company, and aiding in product strategy based on customer feedback.

As a Bilingual Threat Operations Specialist, you will review sensitive content reports, investigate complex abuse cases, operate in a high-pressure environment, and collaborate on safety-related issues while demonstrating exceptional communication skills. You'll proactively identify undetected abuse and support global operations with flexible scheduling.

As a Senior Enterprise Customer Success Director, you'll manage high-value customer relationships, ensuring satisfaction and value from the Iterable platform. This includes onboarding, ongoing support, and feedback relay to engineering. Your role demands strong communication skills and will involve identifying expansion opportunities within enterprise accounts to enhance their usage and ROI on the platform.