Top Customer Success Jobs in San Francisco Bay Area, CA

The Customer Support Representative will assist users via chat, email, or phone, ensuring timely resolutions and exceptional service while handling customer queries and maintaining KPIs.

Support Engineers at GitLab engage with customers, resolving complex technical issues while collaborating with product and engineering teams. Responsibilities include troubleshooting, improving documentation, and contributing to code for better support processes.

The Cloud Automation & Integration Engineer designs and implements automation solutions, integrates platforms with customer environments, and delivers workshops to enhance product adoption and customer success.

The CXO Experiences & Community Manager will develop executive engagement programs to strengthen relationships with CIOs and CISOs, create strategic CXO experiences, and collaborate cross-functionally to enhance business impact and promote trust among stakeholders.

The Business Consultant will drive customer enablement using the Quantum Metric platform, provide training, analyze data, and improve digital experiences to add business value.

Provide technical support to business customers on proprietary software, troubleshoot issues, and manage customer ticket workload.

The Claims Representative provides assistance to customers handling claims related to damage or loss of collectibles, ensuring fair settlements and guiding customers through the claims process.

As a Threat Response Engineer, you'll analyze, contain, and remediate threats using Red Canary's detection platform, collaborate with teams for timely remediation, and engage with customers to enhance their security posture.

The Global Head of Support leads a team to enhance customer support and satisfaction in a B2B SaaS environment, utilizing data-driven strategies and collaboration with cross-functional teams.

The Chat Support Associate resolves software and data inquiries for veterinary professionals, enhances user experience via live chats, and collaborates cross-functionally to support the platform.

The Senior Partner Success Associate will manage relationships with care partners, ensuring their happiness and engagement while collaborating internally to drive strategic partnership growth.