Top Customer Success Jobs in San Francisco Bay Area, CA

As a Product Manager for Square's Public Web team, you will oversee the strategy and roadmap for Square's website, focusing on customer acquisition and conversion. Responsibilities include collaborating with engineering and design teams, setting product goals, defining success metrics, managing product development from concept to launch, and conducting A/B tests to enhance user experience.

The Learning and Development Content Management Specialist at Upstart is responsible for developing, maintaining, and publishing training content and job aids for Operations teams. This role involves collaborating with cross-functional teams, managing content requests, auditing existing materials, and participating in change management processes.

The Patient Success Advocate serves as a liaison between patients and healthcare providers, managing communication via live chat, phone, and email. Responsibilities include handling incoming and outgoing patient calls about medical bills, assisting with billing processes, and ensuring patient satisfaction while meeting performance metrics.

The Payroll Support Specialist role at Check involves providing exceptional partner and customer support by analyzing payroll and tax information, resolving issues, and ensuring compliance with regulations. Responsibilities include managing inbound ticket requests, collaborating with teams, and enhancing customer satisfaction through strong relationships and effective communication.

As a Customer Support Engineer, you will resolve technical issues for customers, document solutions, and collaborate with engineering teams to improve services. Your role involves understanding customer problems, categorizing them, and ensuring effective communication while managing support resources.

The Client Success Manager at Tarro will build and maintain relationships with restaurant clients to ensure high satisfaction and drive product adoption. Responsibilities include managing onboarding, strategizing with clients, ensuring critical issues are documented and escalated, and advocating for client needs internally.

The Customer Education Specialist will develop high-quality content and training materials for Handshake's employer partners, ensuring they effectively use the platform. Responsibilities include creating engaging content, delivering training sessions, analyzing customer needs, and measuring education outcomes to improve product adoption.