Top Customer Success Jobs in San Francisco Bay Area, CA
The Customer Success Manager at Collectly will build strong relationships with enterprise and mid-market customers, drive product adoption, and facilitate training sessions. This role involves collaborating with product and sales teams to ensure customer needs are met and to create growth opportunities.
The Manager II, Customer Care Tax is responsible for leading a team of Care Tax Experts, focused on improving customer outcomes in payroll tax issues. The role involves coaching, training, and evaluating employee performance while managing key performance indicators. The manager will oversee customer interactions, ensure Service Level Agreements are met, and keep updated on regulatory changes.
As a Lead Client Partner at Snap Inc, you will drive revenue growth by managing strategic partnerships, educating clients on Snapchat's products, and executing account plans. You'll collaborate with cross-functional teams to tailor solutions for clients while balancing innovation with long-term growth objectives. This role involves navigating complex retail organizations and influencing executive decision-makers.
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The Contract Management Specialist II role at Affirm involves drafting, reviewing, and negotiating commercial agreements while maintaining contract data and supporting legal operations. The position requires strong organizational skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment.
The Collections Specialist will make outbound calls to borrowers to assist with debt resolution and oversee internal collection efforts. Key responsibilities include managing call volume, enhancing contact center processes, and maintaining compliance with regulations.
As a Sr. Customer Success Engineer at Dynatrace, you'll maintain post-sales relationships with enterprise customers, ensuring the successful deployment of products and maximizing their value. Responsibilities include diagnosing complex issues, providing training, advocating for customer needs, and collaborating with product and support teams to enhance customer satisfaction.
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The Scaled Customer Success Manager will manage a large portfolio of customers, onboard and expand the customer base through consultations and training, design outreach campaigns, work with sales for product adoption, and help customers maximize their use of the Notion software. They will also contribute to the overall growth strategy of the company.
The Accounts Payable Specialist is responsible for the full cycle AP process, including approving purchase orders, entering bills, managing AP tools, and reconciling payments. The role requires strong communication skills and the ability to work cross-functionally with different departments, as well as a focus on improving the AP process.
As an IT Helpdesk Engineer, you'll provide first-line support for technical needs, troubleshoot and resolve issues related to software, hardware, and network systems, manage IT equipment inventory, and oversee onboarding and offboarding processes while collaborating with IT and security teams.
Support Specialists at HoneyBook provide high-level customer support, managing escalations, guiding T1 and T2 teams, and ensuring an excellent member experience. They collaborate with cross-functional teams and manage specific functions to enhance the support process.
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