Search the 54 jobs at monday.com

The Strategic Customer Success Manager will build relationships with key stakeholders, guide clients in product adoption, develop account plans, oversee large-scale deployments, and implement customer success strategies while mentoring junior team members.

As a Senior Revenue Operations Manager, you will work closely with US Enterprise Sales and Customer Success leadership to drive strategy, facilitate data-informed decision-making, and enhance business alignment and KPIs. Your role involves leading business reviews, forecasting, and analyzing pre-sales and post-sales funnels to identify opportunities and gaps.

The Customer Experience Advocate will support customers across various channels, empower them to utilize monday.com effectively, collaborate with technical teams, and create documentation. Responsibilities also include conducting webinars and demos, providing advice on new features, and ensuring a positive user experience.

As a Pre-Sales Engineer at monday.com, you'll support business in Miami by presenting the platform to customers, developing technical sales strategies, and enabling partners during sales processes. Your role involves creating demos, understanding customer needs, and achieving sales objectives while collaborating with various teams.

As a Mid Market Customer Success Manager, you'll build relationships with clients to understand their needs, manage their onboarding, and drive product adoption. You'll leverage data for communication strategies, lead webinars, and collaborate cross-functionally to influence product development and uncover partnership opportunities.

The Travel Manager at monday.com will manage corporate travel for the Americas, coordinating flights, hotels, and car rentals while ensuring compliance with company policy. Responsibilities include reviewing travel requests, providing excellent service, and maintaining relationships with travel agents and hotels. The role requires strong organizational skills and the ability to thrive under pressure.

The Nonprofit Partnerships Manager will lead the strategy and execution of partnerships for monday.com aimed at expanding the nonprofit ecosystem. Responsibilities include establishing and cultivating partnerships, managing marketing campaigns, and implementing data-driven practices while collaborating with multiple teams. A passion for nonprofit work and exceptional relationship-building skills are crucial.

The Revenue Operations Manager will collaborate with partners and services leadership to identify trends and business opportunities, define KPIs, build dashboards and reports, and support key meetings. The role involves working cross-functionally to provide business insights and drive growth and efficiency within the revenue operations team.

The Technical Support Engineer will manage complex end-user support cases and utilize problem-solving skills to resolve issues. Responsibilities include performing troubleshooting, investigating root causes of issues, collaborating with internal teams, and producing regular reports to monitor platform health.

The Scale Customer Success Manager at monday.com engages with customers to drive product adoption and achieve their goals. This hybrid role involves supporting stakeholders, managing multiple accounts, and designing programs to deliver value. Responsibilities include leveraging customer data, conducting training, and representing customer feedback to influence product development.

The Enterprise Sales Development Representative at monday.com engages outbound prospects and leverages existing accounts to generate sales pipeline. This role involves building relationships, optimizing outreach strategies, and staying updated on SaaS trends to maximize account expansion.

As an Accounts Receivable Specialist, you will manage cash collections, communicate with customers regarding open invoices, and assist internal stakeholders with payments and collections. Responsibilities also include data accuracy, process improvements, and support during month-end accounting functions.

The Channel Partner Manager will develop and execute strategies to build new partnerships in the LATAM market, manage relationships with channel partners, close partnership agreements, evaluate the benefits and risks of partnerships, optimize performance of partnerships, and collaborate with internal teams to maintain a pipeline of relationships.

The Solution Engineer will support the sales team by demonstrating the value of the platform, establishing methodologies, streamlining sales processes, and mapping business processes for prospects. This role requires a strong understanding of SaaS applications, technical skills in APIs, and exceptional communication abilities to convey technical information to customers.

Seeking a Senior Operations & Strategy Analyst to join the RevOps team to analyze sales and CS data, build dashboards, define KPIs, and provide actionable recommendations to key stakeholders. Must have 5+ years of experience in a SaaS or high-growth tech company, strong SQL skills, and proficiency in BI tools like Looker and Tableau.

The Partners Project Manager will oversee key projects with regional service partners, ensuring high-quality service delivery and customer success. Responsibilities include managing project life cycles, building relationships with partners, implementing project methodologies, tracking metrics, and delivering technical training and workshops. The role demands strong project management skills and effective communication with clients and partners.

The Outbound Enterprise Account Executive will manage the full sales cycle, engage with stakeholders, and help customers maximize the value of monday.com’s solutions. The role requires strong customer-facing skills and the ability to develop strategies for enterprise accounts.

The IT Help Desk will provide first-level support to monday.com employees globally, managing IT support tickets, troubleshooting hardware and software issues, maintaining IT assets, configuring office equipment, and assisting with network support.

As an Account Executive at monday.com, you'll manage the full sales cycle, build relationships, and ensure customer success with the platform. Your role involves understanding the product, coordinating strategies for customer value, and addressing any commercial issues that arise, while focusing on upsells and cross-selling.

The Customer Success Manager will oversee customer portfolios in the LATAM region, ensuring renewals and success. Responsibilities include developing strategic plans, leading business reviews, optimizing client outcomes through data-driven insights, and collaborating with cross-functional teams to mitigate churn risks and drive long-term growth.