Sendbird
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The Sales and Customer Success Operations Manager at Sendbird will manage Salesforce and Gainsight systems, drive cross-functional projects, and optimize the go-to-market organization. They will interface with various stakeholders, generate renewal forecasts, build scalable workflows, and provide critical data insights for performance management.
The Global Head of Customer Success manages a global team to enhance customer engagement and drive adoption of Sendbird products. Responsibilities include developing strategies for customer success, overseeing renewals, leading support improvements, monitoring customer health metrics, and engaging with enterprise customers.
The Senior Cloud Security Engineer will enhance the security of cloud infrastructure by collaborating with engineering teams, implementing security tools, and automating security processes. The role involves identifying security gaps, researching potential attacks, and managing security for multi-account and multi-cloud environments.
The Sales Enablement Manager at Sendbird is responsible for developing training content and onboarding programs for global sales and customer success teams, aiming to improve team effectiveness and performance. This role requires collaboration with various departments, management of enablement events, and the establishment of metrics to assess program impact.