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Top Customer Success Manager Jobs in San Francisco, CA
As a Customer Success Manager, you will engage with IT leaders to ensure successful implementation and adoption of Boomi's platform, providing technical and consultative guidance. Your role will include developing success plans, managing portfolio health, and delivering strategic insights to customers to drive business value and maximize product utilization.
The Customer Success Manager is responsible for retaining and growing customer accounts, providing support, driving renewals, enhancing customer engagement, and identifying upselling opportunities. The role requires effective communication and collaboration with internal teams and a focus on customer satisfaction.
The Customer Success Manager at Airbyte will enhance customer satisfaction and retention by guiding enterprise customers through onboarding, driving product adoption, managing relationships, resolving issues, identifying growth opportunities, and reporting on success metrics.
In this role, you will lead a team of Customer Success Managers, ensuring customer satisfaction, driving adoption, retention, and strategic alignment with business goals. You'll mentor your team, establish performance metrics, and act as an escalation point for complex issues, while staying informed on industry trends.
The Senior Customer Success Manager enhances client relationships, guiding Fortune 500 customers through onboarding and platform adoption at Figure Eight. Responsibilities include managing the post-sales journey, resolving adoption issues, driving renewals, and identifying expansion opportunities while collaborating with sales and internal teams.
Lead and mentor the Mid Market Customer Success Manager team, ensuring customer satisfaction and driving adoption of Cloudflare solutions. Develop strategies for customer engagement, track performance metrics, and collaborate across teams. Act as an escalation point for customer issues and foster a culture of learning.
As a Senior Manager, Customer Success Architects, you will lead a team dedicated to delivering exceptional service and support to clients, focusing on team performance, customer success initiatives, and fostering strong client relationships with technical teams. The role requires developing strategies to drive renewal business, upsell initiatives, and ensuring client satisfaction through collaboration and proactive support.
As Senior Director of Enterprise Customer Success at PagerDuty, you will lead a team to enhance product adoption and customer satisfaction. You will develop growth plans, engage with key stakeholders, and create a trusted advisor relationship with clients. Your focus will be on driving customer value and ensuring renewals while aligning cross-functionally within the organization.
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The Client Success Lead will manage key travel and ticketing accounts, fostering relationships and implementing growth strategies. The role emphasizes proactive client management, performance analysis, and collaboration with internal teams to optimize service offerings.
The Senior Customer Success Manager is responsible for managing customer relationships to ensure successful renewals and retention. This role involves proactively addressing churn risks, driving customer satisfaction, and collaborating with internal operations to optimize customer engagement and contract negotiations.
As a Senior Customer Success Manager, you will manage complex enterprise client relationships, drive user adoption of the platform, serve as a trusted advisor, and contribute to improving customer engagement, satisfaction, and advocacy, all while ensuring alignment with strategic initiatives and organizational goals.
The Senior Customer Success Manager will manage complex enterprise client relationships, ensuring customer satisfaction throughout the lifecycle. Responsibilities include driving user adoption of the platform, advocating for customer needs, developing success plans, and collaborating with internal teams to improve processes and identify business opportunities.
As a Senior Manager of Customer Success at Boomi, you will lead the Americas customer success team, drive engagement strategies, manage account success, and collaborate with cross-functional teams to enhance customer adoption and retention.
The DeFi Partner Success Manager is responsible for managing relationships with partners in the Aptos DeFi ecosystem. This role involves addressing partner inquiries, executing collaboration initiatives, and leveraging market knowledge to enhance partner engagement and experience in the growing DeFi space.
As the Customer Success Leader, you will oversee the Customer Success team, ensuring effective delivery of value to customers. You will manage performance metrics, foster relationships at the executive level, and implement strategies to enhance customer retention and growth. Collaboration with Sales, Marketing, and Engineering teams is crucial to achieve upsell and expansion goals.
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As Senior Manager of Customer Success, you will lead the Customer Success team, ensuring customer satisfaction and maximizing ROI from Iterable’s platform. Responsibilities include managing a team, driving strategic initiatives for retention and growth, and building strong relationships with internal and client stakeholders.
The ISV Success Manager is responsible for enhancing ISV relationships and guiding them through integration and support processes. The role focuses on understanding ISV requirements, providing feedback to improve the Okta ISV program, and contributing to the growth of the ISV ecosystem by engaging with stakeholders across Okta.
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