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Top Customer Success Manager Jobs in San Francisco, CA
In this role, the Senior Strategic Customer Success Manager will partner with strategic customers to understand their goals, drive product adoption, and ensure sustained business value from Samsara's solutions. Responsibilities include orchestrating executive reviews, collaborating with cross-functional teams, and mentoring junior team members.
As a Strategic Customer Success Manager, you will drive customer success by collaborating with clients to enhance their operations using the IoT platform. You will work cross-functionally with various teams, facilitate executive reviews, and mentor others in the Customer Success team while ensuring effective use of Samsara products to achieve measurable outcomes.
As a Customer Success Manager at Zone & Co, you will be the primary point of contact for SMB clients, ensuring they receive maximum value from products and services. Your tasks will involve understanding customer goals, monitoring health metrics, resolving issues, and identifying upsell opportunities to drive revenue and enhance satisfaction.
The Tech Touch Customer Success Manager at EliseAI will manage a large portfolio of accounts, utilizing tools like PlanHat and Salesforce to drive customer engagement and success. Responsibilities include scheduling key customer meetings, analyzing usage patterns, developing onboarding processes, and creating self-service resources to optimize customer relationships and mitigate churn risks.
The Customer Success Manager at RunPod will ensure customer satisfaction by managing retention and renewal strategies, building long-term partnerships, and collaborating across teams. Responsibilities include driving customer success through onboarding support, monitoring product usage, and advocating for customer needs.
As a Senior Technical Customer Success Manager, you will build and maintain relationships with customers, ensuring successful adoption of EliseAI's AI products. Responsibilities include serving as a product expert, providing customer support, collaborating with internal teams, managing onboarding, and improving customer satisfaction through feedback and usage analysis.
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As an Enterprise Customer Success Manager, you will manage post-sales activities for key customers, ensuring they maximize value from the platform. Responsibilities include relationship-building with C-Suite, conducting health checks, driving retention, and collaborating across departments to resolve issues.
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The Principal Customer Success Manager at Atlassian will develop trusted relationships with C-level executives, guide complex enterprise customers in adopting solutions, create customer success plans, and manage their success throughout the product lifecycle. The role requires identifying risks and ensuring the customer's value realization by delivering tailored engagement strategies and working collaboratively across teams.
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As an Enterprise Customer Success Manager at Monte Carlo, you will manage strategic customer relationships, oversee enterprise rollouts, define best practices, and collaborate with various teams to ensure customer satisfaction and adoption of products.
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As a Mid-Market Customer Success Manager at Notion, you will drive product adoption and retention, serve as a trusted advisor to customers, and shape the foundations of Customer Success. The role includes onboarding clients, collaborating with sales, providing insights for product improvement, and innovating customer success programs to enhance retention and mitigate churn.
The Scaled Customer Success Manager will manage a large portfolio of customers, onboard new clients, design outreach campaigns, act as a product ambassador, and drive user adoption and expansion of Notion products, while contributing to the growth strategy.
As a Customer Success Manager, you will cultivate strong relationships with customers, conduct training sessions, facilitate Quarterly Business Reviews, and advocate for customer needs within the company. You will also identify growth opportunities within existing accounts and stay informed about industry trends to provide strategic advice.
The Strategic Customer Success Manager at PagerDuty is responsible for building strong executive-level relationships with customers, guiding them in their digital journey using PagerDuty products, and coordinating with internal teams to drive customer success. Key responsibilities include adopting best practices, risk management, and delivering business value to enhance operational performance.
The Enterprise Customer Success Manager at Monte Carlo will manage strategic customer relationships, facilitate enterprise rollouts, and promote product adoption. They will work closely with Account Executives to enhance business growth and ensure customer satisfaction by monitoring account health and aligning business goals.
As an Enterprise Customer Success Manager, you will build strong relationships with strategic customers, ensuring they receive maximum value from the platform. Responsibilities include onboarding new customers, conducting product training, driving customer adoption and satisfaction, managing complex integration cycles, and collaborating with various stakeholders across the company to enhance customer experience.
As a Customer Success Manager at Figure Eight, you will build strong relationships with mid-market customers, guide them in utilizing the Figure Eight platform, manage onboarding, and drive product adoption. You'll tackle various customer use cases, support renewals, and partner with sales for expansion opportunities while ensuring customer satisfaction in their AI and machine learning initiatives.
As a Senior Customer Success Manager at CrowdStrike, you will be responsible for ensuring customers maximize their value from the LogScale/Next-Gen SIEM product suite. This involves building relationships, supporting business outcomes, managing renewals, conducting strategic reviews, and driving customer engagement and retention.
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As a Client Success Manager at Addepar, you will guide clients through the post-sales lifecycle, ensuring they receive maximum value from the platform. You'll develop success plans, provide client support, identify revenue opportunities, and advocate for clients by fostering cross-functional relationships.
The Customer Success Manager is responsible for ensuring customers maximize value from Sigma's platform by focusing on strategic account management, fostering relationships with key stakeholders, and developing strategies to improve Net Dollar Retention (NDR). They will leverage analytics expertise to guide customers, advocate for product enhancements, and design educational initiatives that drive product adoption and engagement.
As a Technical Customer Success Manager, you'll nurture relationships with strategic customers, facilitate technical support, drive customer satisfaction, and provide insights to internal teams. You'll ensure successful outcomes across the customer lifecycle, manage escalated support issues, and maintain documentation while collaborating with sales and product teams.
The role focuses on ensuring success for healthcare clients using Writer's AI platform, fostering relationships, driving adoption, and managing renewal processes. The candidate will act as a main point of contact, oversee programs, and analyze product usage data to optimize collaboration and growth within client organizations.
As a Strategic Customer Success Manager, you will drive customer success and adoption of Writer's AI platform among Fortune 50-100 clients. Responsibilities include managing customer relationships, project management, overseeing renewals, driving business value, and collaborating with sales for growth opportunities.
The Enterprise Customer Success Manager will ensure customer success with Writer through effective project management, relationship building, and driving product adoption. Responsibilities include developing success plans, managing renewals, collaborating with sales for revenue growth, and analyzing product usage to provide insights for customer advocacy and product enhancement.
Customer Success Managers will maintain relationships with large companies, ensuring they effectively navigate and utilize Watershed's sustainability platform to meet their climate goals. Responsibilities include understanding customers' businesses, advocating for their needs within the company, and aiding in product strategy based on customer feedback.
As a Customer Success Manager, you'll build relationships with customer executives, guide them strategically, onboard new clients with the engineering team, and track key performance indicators (KPIs). Your role includes analyzing customer needs, collaborating across departments, and providing feedback to enhance product offerings. Strong communication and project management skills are essential for success.
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