Top Customer Success Manager Jobs in San Francisco, CA

The Strategic Customer Success Manager at Samsara collaborates with top customers to enhance their operations using IoT solutions. They develop success plans, facilitate executive reviews, recommend process improvements, and nurture stakeholder relationships, all while embodying Samsara's cultural principles.

As a Customer Success Manager II at Braze, you will manage client renewals and retention for large group accounts, serve as the main point of contact for customers, drive feature adoption, analyze product usage, and provide education to clients. You will collaborate with various teams to support customer needs and may need to travel for onsite meetings.

The Customer Success Manager at Klaviyo is responsible for ensuring customer satisfaction and success by establishing trusted advisor relationships, helping clients harness the Klaviyo platform to increase email revenue, and collaborating with various internal teams to solve customer problems. Ideal candidates have account management experience and strong communication skills, with a background in email marketing or strategic marketing solutions.

The Customer Success Manager at Grammarly will drive product adoption and retention across Coda accounts, provide insights during account reviews, develop action plans with clients, and advocate for customer needs while collaborating cross-functionally to enhance customer experience.

As an Enterprise Customer Success Manager at Samsara, you will collaborate with top customers to enhance their operations using IoT data. You will develop success plans, conduct workshops, and drive customer engagement through effective communication with cross-functional teams.

The Customer Success Manager at Benchling drives customer success by creating engagement strategies, leveraging data insights, and collaborating with cross-functional teams. They ensure customers maximize their value from Benchling's R&D cloud, tailoring support to meet science and business goals while fostering strong relationships within the life sciences sector.

As a Client Success Lead, you will manage key accounts in the travel and ticket marketplaces, developing relationships and driving revenue growth for merchant partners. Your role involves implementing strategies, analyzing performance, promoting marketing best practices, and collaborating with cross-functional teams to enhance the Affirm offering.

As a Customer Success Manager, you will manage key client relationships, drive client renewals and retention, provide strategic guidance, and advocate for customers' needs, ensuring they maximize value from Braze’s platform. You will analyze customer product usage, educate clients on new features, and coordinate with various teams to support client success while potentially traveling to meet customers.

As a Mid-Market Customer Success Manager at Notion, you will drive product adoption and retention, serve as a trusted advisor to customers, and shape the foundations of Customer Success. The role includes onboarding clients, collaborating with sales, providing insights for product improvement, and innovating customer success programs to enhance retention and mitigate churn.

The Scaled Customer Success Manager will manage a large portfolio of customers, onboard new clients, design outreach campaigns, act as a product ambassador, and drive user adoption and expansion of Notion products, while contributing to the growth strategy.

The Strategic Customer Success Manager at PagerDuty builds and maintains executive-level relationships with clients, guiding them through their digital transformation and adoption of PagerDuty's products. Responsibilities include risk identification, value delivery, and representing customer voices in the product roadmap, while also facilitating training and review meetings.

The Tech Touch Customer Success Manager at EliseAI will manage a large portfolio of accounts, utilizing tools like PlanHat and Salesforce to drive customer engagement and success. Responsibilities include scheduling key customer meetings, analyzing usage patterns, developing onboarding processes, and creating self-service resources to optimize customer relationships and mitigate churn risks.

As a Commercial Customer Success Manager at Gong, you will drive customer engagement and product adoption, while delivering measurable business outcomes. You will partner with senior leaders to manage relationships and ensure a successful onboarding experience. You will also work with internal teams to improve processes and promote customer advocacy, focusing on metrics related to retention and growth.

The Customer Success Manager is responsible for ensuring customers maximize value from Sigma's platform by focusing on strategic account management, fostering relationships with key stakeholders, and developing strategies to improve Net Dollar Retention (NDR). They will leverage analytics expertise to guide customers, advocate for product enhancements, and design educational initiatives that drive product adoption and engagement.

As an Enterprise Customer Success Manager, you will manage post-sales activities for key customers, ensuring they maximize value from the platform. Responsibilities include relationship-building with C-Suite, conducting health checks, driving retention, and collaborating across departments to resolve issues.

As a Client Success Manager, you will drive client success throughout the post-sales lifecycle by providing strategic guidance, supporting client needs, and improving the value derived from the Addepar platform. You will develop success plans, assist in client education and advocacy, and collaborate with internal teams to enhance client engagement and retention.

As a Senior Customer Success Manager, you'll build customer relationships, drive engagement and growth, manage renewals, conduct strategic reviews, and advocate for customers internally at CrowdStrike, ensuring they maximize their investment in the LogScale/Next-Gen SIEM product suite.