Top Remote Customer Success Jobs in San Francisco Bay Area

Customer Support Specialist responsible for onboarding new customers, managing customer relationships, handling documentation, and providing ongoing support. Requires 2-4 years of customer support experience and proficiency in communication, time management, and organizational skills. Collaborates with cross-functional teams to optimize customer outcomes.

Responsible for resolving order-related issues, obtaining critical information, and providing ongoing support to ensure a seamless customer experience. Deliver exceptional customer service, build relationships, drive customer retention, and manage client interactions. Document communication, offer solutions, and collaborate cross-functionally to meet goals.

The Principal Customer Success Manager at PagerDuty is responsible for building and fostering strong relationships with customers to help them accelerate their digital journey. They work directly with customers of varying market segments, sizes, and solution complexities. Responsibilities include building executive-level relationships, guiding customers on best practices, identifying risks, and delivering business value. The salary range for this position is 80,000 - 110,000 CAD per year.

kea is seeking an experienced customer enthusiast to join our team as a Customer Success Lead, focusing on deploying, managing, servicing, and supporting customers using our rapidly growing Voice AI solution for restaurants. You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country.

Manage a team of Customer Success Managers to execute team vision, drive product adoption, customer engagement, and growth of Atlassian solutions. Responsible for team management, hitting team OKRs, defining processes, building relationships, mentoring team members, and developing collaborative programs. Requires 8+ years in Customer Success, 3+ years of people management experience, and proven track record in Enterprise SaaS.

Join the Customer Growth Sales team at Toast, responsible for managing the sales cycle with current Toast POS customers. Identify leads, negotiate contracts, and close deals to meet revenue goals. Collaborate with teams to ensure customer expectations are met. Competitive and collaborative culture. Uncapped commissions and attractive benefits included.

The Patient Success Advocate role involves managing patient calls, handling medical billing inquiries, and ensuring a pleasant healthcare billing experience. This is a fully remote position.