Search the 27 jobs at PagerDuty

The Senior Principal Customer Success Manager at PagerDuty is responsible for building and fostering strong relationships with customers to accelerate their digital journey. They work directly with customers of varying market segments and sizes, guiding them on best practices and driving adoption of PagerDuty products. The role involves proactive risk identification, delivering business value, and representing the voice of the customer to inform sales and product decisions.

Majors Acquisition Account Executive at PagerDuty focused on acquiring new logo accounts in the Enterprise space. Responsibilities include value selling, sales effectiveness, and sales execution to drive success in acquiring new customers.

The Operations Strategic Advisor at PagerDuty consults Enterprise customers on their current state operations, envisions future state IT operations, and builds roadmaps to achieve the future state operations. Responsibilities include acting as a strategic advisor, leading discovery sessions, consulting on technology integration, and building relationships with internal and external partners. Basic qualifications include 5+ years of experience supporting IT Operations for Enterprise customers, knowledge of ITSM processes and monitoring systems, and a Bachelor's degree or higher in a technical field.

Lead the security organization at PagerDuty, responsible for security operations, securing technology and products, and supporting various teams across the company. Define security initiatives, build a security-aware culture, achieve core certifications, and report on security program KPIs.

The Principal Customer Success Manager at PagerDuty is responsible for building and fostering strong relationships with customers to help them accelerate their digital journey. They work directly with customers of varying market segments, sizes, and solution complexities. Responsibilities include building executive-level relationships, guiding customers on best practices, identifying risks, and delivering business value. The salary range for this position is 80,000 - 110,000 CAD per year.

The Senior Indirect Tax Manager at PagerDuty is responsible for developing and executing strategies to ensure compliance with global tax laws, managing tax audits, identifying tax opportunities, and leading cross-functional finance projects. This role requires at least 6+ years of indirect tax experience and experience working with US domestic and international indirect taxes.

PagerDuty is looking for a Strategic Growth Account Executive to sell SaaS products to Enterprise accounts. Responsibilities include value selling, sales effectiveness, and sales execution to drive growth within existing accounts. The role involves building relationships with stakeholders, negotiating business outcomes, and conducting strategic sales conversations.

Seeking a passionate and innovative learning and development expert to lead employee development experiences at PagerDuty. Responsible for designing and delivering development experiences for employees, including new hire onboarding, career development programs, and enterprise learning initiatives. Must have experience in designing and delivering large-scale L&D programs in high-growth corporate environments.

Craft compelling copy for partner program materials, align messaging with brand voice, collaborate with teams, optimize content performance, and stay informed about industry trends.

PagerDuty is seeking a Digital Marketing Specialist to support customer acquisition activations across Paid Media Channels. The role involves executing marketing campaigns, optimizing ad platform performance, creating dashboards, and providing insights to stakeholders. Responsibilities include process automation, data organization, trend analysis, and collaboration with various teams to drive optimization and efficiency. The ideal candidate is detail-oriented, proactive, and has a strong understanding of digital marketing strategies.

Seeking a detail-oriented Senior Technical Accountant to handle SEC reporting and technical accounting complexities. Responsibilities include external financial reporting, compliance with GAAP guidelines, collaborating with teams, analyzing new accounting standards, and maintaining accounting policies. Minimum requirements include CPA and 3-5 years of relevant experience, with Big 4 experience preferred. Preferred qualifications include SaaS industry experience, ability to solve complex technical accounting issues, and familiarity with NetSuite.

PagerDuty is seeking a Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. This role involves highlighting the unique value of PagerDuty products and services to customers, managing complex sales cycles in the Global 2000 segment, and fostering positive relationships with customers to drive sales growth.

Seeking a Senior Treasury Analyst to join the Tax and Treasury team at PagerDuty. Responsibilities include managing global cash positioning, enhancing cash management processes, conducting cash flow analyses, and supporting global expansion through efficient processes. Requires 5 years of finance experience with 3+ years in Corporate Treasury, expert-level Excel skills, and experience in a public company environment.

PagerDuty is seeking a Marketing Data Analyst to correlate goals to KPIs, set up automated Tableau dashboards, run experimentation, and provide insights to internal stakeholders. Responsibilities include analytics ownership, providing insights to stakeholders, conducting ad-hoc analyses, A/B testing, and supporting senior analytics staff. Basic qualifications include 2-4 years of experience in digital marketing and web analytics and intermediate SQL skills.

PagerDuty is seeking a Professional Services Consultant to enable customers to effectively leverage their platform and achieve business goals. Responsibilities include onboarding, custom integrations, and service modeling. Ideal candidates have 5+ years of IT Operations experience, proficiency in Python and Javascript, and knowledge of SaaS APIs and DevOps toolchains.

Global Partner Development Director responsible for managing and developing strategic partnerships at PagerDuty. Key responsibilities include developing partnership strategies, leading cross-functional teams, and driving incremental growth through GTM initiatives. Requires 12+ years of experience in strategic alliances with strong industry network and SaaS expertise.

Manage technical relationships and drive technical initiatives with strategic partners. Collaborate with key stakeholders, lead technical solution planning, execute demos and prototypes, and represent PagerDuty's products with partners. Requires 5 years of technical experience and hands-on experience with cloud platforms, IT monitoring, analytics/logging, and IT service management.

PagerDuty is seeking a Majors Growth Account Executive with experience selling SaaS products to Enterprise accounts. The role involves leading and managing a pipeline of new business expansion opportunities within existing accounts to deliver results against sales targets.

Seeking an FP&A Manager to lead financial planning and analysis, drive process improvements, and collaborate with teams for strategic financial decisions at PagerDuty. Must have strong FP&A experience and financial statement analysis skills. Base salary range of $120,000 - $183,000 USD with potential for bonus, commission, equity, and benefits.

Seeking a dynamic Regional Marketing Manager to own regional programming that drives pipeline growth for our North American market. Collaborate with Sales and Marketing teams to optimize pipeline contributions and engage with customers through various marketing channels.