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The Account Manager at kea will be responsible for building strong relationships with restaurant operators, managing customer accounts, addressing issues, and advocating for product enhancements to ensure customer success and satisfaction.
kea is seeking an experienced customer enthusiast to join our team as a Customer Success Lead, focusing on deploying, managing, servicing, and supporting customers using our rapidly growing Voice AI solution for restaurants. You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country.
Seeking a sophisticated and experienced Sales leader with a deep understanding of the Mid-Market to Enterprise restaurant vertical. Responsible for transitioning from Founder-led sales to a scalable outbound sales motion. Must build, manage, lead, and inspire a high-performing Sales team to achieve growth targets and expand market share in the Restaurant Vertical.
