Top Remote Tech Support Jobs in San Francisco Bay Area, CA

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.

Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.

Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.

As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.

As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.

The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.

As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.

As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.

Provide technical support to customers, troubleshoot software issues, advocate for process improvements, and manage support queues. Collaborate on cross-functional projects to enhance customer experience.

As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.

As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.

The Technical Support Manager will lead the support team, oversee ticketing systems, drive AI strategies, and improve customer experiences and efficiencies.

The Senior Technical Support Engineer delivers support to ServiceMax customers, resolving technical issues and providing guidance on SaaS applications with a focus on customer satisfaction.

The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.