Top Hybrid Customer Success Jobs in San Francisco Bay Area
This role will work with Digital Product and Solutions practice leader and will take ownership of one or more client engagements at a cross office level encompassing the area of digital experience transformation leveraging engagement platforms and Bespoke solutions; provide thought leadership in developing the firm's services and offerings in the Business Technology space and add leverage to the overall leadership span for the aforementioned group in North America.
Director of Customer Success at Grammarly leading Customer Success teams to enhance customer experience and drive growth in the Grammarly Business organization. Responsible for developing scalable onboarding, adoption, renewal, and account growth approaches.
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, and manage the sales process from first contact to close. Responsibilities include developing and executing revenue goals, maintaining client relationships, understanding industry trends, and analyzing performance for client accounts.
Featured Jobs
As a Customer Success Manager, you will be responsible for onboarding and building strong relationships with clients, aligning their needs with the product roadmap, and driving revenue growth. You should excel in communication, data-driven insights, and account management while demonstrating resilience and accountability in the face of challenges.
Work on multiple cross-functional workflows to deliver scaled technical advertising solutions to customers. Collaborate with various teams to drive revenue growth and strategic partnerships. Manage complex projects and provide technical expertise to improve customer experience and impact revenue.
Lead the Global Customer Success Strategy team, define global Customer Success strategy, drive operational excellence, lead strategic initiatives, establish forecasting process, mentor the team, and collaborate with cross-functional teams.
As a Customer Success Manager at Domino Data Lab, you will manage and grow relationships with clients to maximize satisfaction, retention, and revenue generation. Responsibilities include representing the company, driving adoption of Domino Cloud, automating initiatives, upselling, and maintaining accurate forecasts for renewals.
Seeking a Global Customer Success Manager with expertise in Life Sciences to drive customer adoption, retention, and satisfaction at a biotechnology company. Responsibilities include building relationships, implementing customer lifecycle touch points, driving product usage, and collaborating with cross-functional teams. Must have a BS or M.Sc. in a Life Science field and 5+ years of Customer Success experience.
As a Customer Success Engineer at Dynatrace, you will build and maintain post-sales relationships with strategic customers, ensuring successful deployment and adoption of Dynatrace products. Provide technical guidance, support, and training to customers while advocating for their needs. Collaborate with account teams, customer support, and product management to drive customer satisfaction and retention.
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of a VoC strategy to enhance the healthcare journey for customers. Responsibilities include building cross-functional relationships, creating business cases for customer experience improvements, and driving initiatives to enhance overall customer support experience.
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