Top Technical Support Engineer Jobs in San Francisco, CA

The Senior Technical Support Engineer provides technical support to customers, resolving issues related to the ServiceNow software and platform. This role emphasizes excellent customer service, troubleshooting complex technical issues, and collaboration with other teams for case resolution.

As a Technical Support Engineer, you'll assist customers by resolving technical issues and providing education on the Datadog platform. Your responsibilities include engaging with clients through various channels, reproducing technical issues, participating in product discussions, and becoming demo certified. You'll work within the Datadog office a few days a week, focusing on customer satisfaction and continuous learning.

As a Technical Support Engineer, you will assist WalkMe's customers from onboarding to project success, ensuring customer satisfaction and adherence to SLAs. You will provide effective solutions, engage with customers to understand their needs, and contribute to the knowledge base to improve the customer experience.

As a Technical Support Engineer at Sigma, you will assist customers and pre-sales teams with complex technical issues, collaborate with cross-functional teams to optimize services, and develop best practices for troubleshooting. Responsibilities include participating in projects, on-call duties, and improving automation processes.