Top Technical Support Engineer Jobs in San Francisco, CA

Verkada is seeking Technical Support Engineers to assist enterprise customers with Verkada's cloud-managed building security products. Responsibilities include troubleshooting technical issues, educating customers on system installation, collaborating with Engineering teams, writing technical documentation, and providing customer support from issue creation to resolution.

The Senior Technical Support Engineer for Performance will manage and resolve complex issues related to ServiceNow's platform with a focus on performance and instance availability. Responsibilities include serving as the last point of escalation in the technical support team, mentoring junior staff, troubleshooting technical issues, and effectively communicating with customers while ensuring high-quality support.

As a Technical Support Engineer at Datadog, you will engage with customers through various channels to resolve technical support requests and educate them on the platform. You'll reproduce technical issues, participate in team discussions based on client feedback, and train as a specialist in one or more Datadog product areas. You'll work in a collaborative environment to help ensure customer satisfaction and product understanding.

The Technical Support Engineer 2 at Datadog will engage with customers to resolve technical support requests, educate them on platform use, and assist in product discussions. This role requires strong communication skills, technical troubleshooting experience, and the ability to work in a hybrid office environment.

As a Technical Support Engineer at Finch, you will guide customers in troubleshooting technical API issues, collaborate with engineering to resolve technical challenges, contribute to technical documentation, and improve the customer experience with Finch's products and services.

As a Technical Support Engineer I, you will provide exceptional customer service and technical support, resolve customer issues, debug integration problems, and write custom scripts for PagerDuty's customers. You will also assist in maintaining operations during major incidents and contribute to improving documentation and processes.

The Technical Support Engineer 2 will engage clients through various channels to resolve issues, educate on the platform, reproduce technical problems, and participate in product discussions. The role requires experience in technical support, familiarity with SaaS tools, and a client-centric approach.

As a Technical Support Engineer at Sigma Computing, you will assist customers with complex technical issues related to data analytics. This role involves collaboration with multiple teams to enhance service performance, participate in projects, and create tools for automated issue resolution. Strong communication and teamwork skills are essential.