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Top Technical Support Jobs in San Francisco, CA
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Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Customer Technical Support Engineer provides technical support for a SaaS product, troubleshooting issues, managing cases, and collaborating with teams to ensure customer satisfaction.
Top Skills:
AWSCloud-Based SolutionsHl7JIRAPostmanSaaSSalesforce
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you'll troubleshoot and resolve issues with AI-based robotic solutions, ensuring smooth operations and customer satisfaction while collaborating with engineering teams.
Top Skills:
GrafanaJSONPythonRest ApisSQLUnix
3D Printing
Provide technical support to customers, mentor service specialists, communicate with engineering teams, and document resolutions for complex technical issues related to FARO products.
Top Skills:
2D Cad3D CadComputerized Measuring MachineFaro ProductsGd&TMetrology
HR Tech • Insurance • Software
Lead the technical support and engineering team, enhancing customer experience, overseeing troubleshooting, and collaborating with various teams to improve support processes.
Top Skills:
APIsSQLTypescript
Food • Internet of Things
The role involves installing and configuring technology for restaurants, providing post-sales support, and optimizing partner performance through effective communication and collaboration.
Top Skills:
Hardware InstallationNetworking DevicesSoftware Applications
Information Technology • Consulting
The Technical Support Engineer provides post-sales support by troubleshooting and resolving customer issues, creating documentation, and improving service efficiency.
Top Skills:
APIsDatadogGitPostmanSaaS
Software
The Senior Technical Support Specialist assists customers with technical issues, collaborates with internal teams, and ensures high customer satisfaction through effective problem-solving and communication.
Top Skills:
AsanamacOSNotionSlackWindowsZendesk
eCommerce • Information Technology
As a Technical Support Specialist, you will manage technical inquiries via email and chat, ensure quality assurance, and assist with documentation.
Top Skills:
Shopify
Information Technology • Software
The Technical Support Manager oversees the support team, develops workflows, maintains customer satisfaction, and enhances support processes for Fortune 500 clients.
Top Skills:
AWSAzureBashFlutterGCPKotlinPythonReactSwiftZendesk
Software • Telehealth
The Technical Support Specialist Level 2 handles escalated support cases, manages customer integrations, and guides teams in troubleshooting and documentation processes.
Top Skills:
C++CSSHTMLPostmanPythonSalesforceSQL
Cloud • Information Technology • Analytics
As a Technical Support Engineer, you'll assist customers in diagnosing technical issues, collaborate with cross-functional teams, and create best practices for troubleshooting.
Top Skills:
AWSBigQueryGCPRedshiftSnowflakeSQL
Cybersecurity
The Deployment and Technical Support Engineer provides solutions-based support to major customers, troubleshooting and deploying the ThreatConnect product, while ensuring strong customer relationships and addressing technical challenges with excellent communication skills.
Top Skills:
JavaJava Virtual MachineJbossLinuxMySQLNetworking TechnologiesPkiPostgresRdbmsSslTls
Blockchain
The Technical Support Manager leads a team to enhance customer support for bloXroute users, ensuring efficient issue resolution and user success with blockchain solutions.
Top Skills:
EthEvmSolanaWeb3Web3JsWeb3Py
Blockchain
Manage a technical support team, enhance support processes, guide users through onboarding, and optimize customer satisfaction with bloXroute products.
Top Skills:
Eth,Evm,Solana,Web3Py,Web3Js
Aerospace • Hardware • Information Technology • Software
The Field Support Engineer provides technical support for aviation satellite communications, including troubleshooting, training, and customer education, ensuring customer satisfaction and system performance.
Top Skills:
AvionicsCisco CcnaCrm SoftwareElectrical EngineeringIp-Based SystemsMicrosoft Office SuiteSatellite Communication Systems
Information Technology • Software
As a Senior Technical Support Engineer, you will handle customer relations, debugging, and collaboration with engineering teams to solve complex issues, aiming for high customer satisfaction.
Top Skills:
Cloud ComputingDistributed DatabasesKubernetesMongoDBSQL
Software • Telehealth
Provide first level support to customers, physicians, and nurses, resolving issues related to software applications and enhancing customer experience.
Top Skills:
Microsoft Office SuiteSalesforceServicenowZendesk
Software
As a Community Support Engineer, you will provide technical solutions for developers in public forums, troubleshoot database connections, debug APIs, resolve performance issues, and create instructional resources. Engage with users via the Developer Forum and Office Hours, continuously improve support processes, and advocate for customer needs.
Software
As a Support Engineer, you will provide technical support for Cyara products, ensuring customer satisfaction through effective communication, troubleshooting, and relationship building, while representing customer needs internally.
Top Skills:
Aws Cloud ServicesContact Centers SoftwareCSSElasticsearchGrafanaHTMLIvrJIRAJqueryMicrosoft Server Operating SystemsSalesforceSipSplunkSumologicVoipWeb TechnologiesZendesk
Healthtech
The Software Engineer will support enterprise clients by managing support tickets, resolving issues, collaborating with internal teams on product improvements, and ensuring customer satisfaction in a fast-paced environment.
Top Skills:
SalesforceSQL
Software
The Technical Support Engineer will assist customers with performance-related issues in WordPress, providing advanced troubleshooting and optimizations for a better experience.
Top Skills:
CSSGitGrafanaHTMLJavaScriptPHPWordpress
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