Top Technical Support Jobs in San Francisco, CA

As a Technical Support Engineer, you'll assist customers by resolving technical issues and providing education on the Datadog platform. Your responsibilities include engaging with clients through various channels, reproducing technical issues, participating in product discussions, and becoming demo certified. You'll work within the Datadog office a few days a week, focusing on customer satisfaction and continuous learning.

As a Technical Support Representative, you will provide bilingual technical support and educate customers on platform features for BigCommerce, troubleshooting issues and enhancing customer satisfaction in a 24x7 environment.

The Senior Technical Support Engineer provides technical support to customers, resolving issues related to the ServiceNow software and platform. This role emphasizes excellent customer service, troubleshooting complex technical issues, and collaboration with other teams for case resolution.

The Technical Support Manager will lead a team of Support Engineers, focusing on customer experience and performance metrics. Responsibilities include hiring, training, process improvements, data analysis, and cross-department collaboration to ensure exceptional customer support and satisfaction with Sigma's offerings.

As a Technical Support Engineer, you will assist WalkMe's customers from onboarding to project success, ensuring customer satisfaction and adherence to SLAs. You will provide effective solutions, engage with customers to understand their needs, and contribute to the knowledge base to improve the customer experience.

As a Technical Support Engineer at Sigma, you will assist customers and pre-sales teams with complex technical issues, collaborate with cross-functional teams to optimize services, and develop best practices for troubleshooting. Responsibilities include participating in projects, on-call duties, and improving automation processes.

As an Imagery Support Engineer at Orbital Sidekick, you will deliver hyperspectral imagery to clients by understanding tasking needs, optimizing satellite operations, troubleshooting technical issues, and ensuring high-quality data delivery. Collaboration with cross-functional teams and development of documentation will also be key responsibilities.