Top Support Engineer Jobs in San Francisco, CA

The Senior Salesforce Support Engineer role involves providing L1 support for Salesforce applications, managing complex customer service needs, collaborating with different development teams, and maintaining technical expertise in Salesforce features. Responsibilities include troubleshooting issues, generating reports, maintaining user permissions, and creating knowledge base materials.

Verkada is seeking Technical Support Engineers to assist enterprise customers with Verkada's cloud-managed building security products. Responsibilities include troubleshooting technical issues, educating customers on system installation, collaborating with Engineering teams, writing technical documentation, and providing customer support from issue creation to resolution.

As a Technical Support Engineer at Datadog, you will engage with customers to resolve technical issues, educate clients about the platform, and perform product demos. The role requires technical troubleshooting skills, familiarity with SaaS tools, and effective communication in English and Portuguese, with a focus on continuous learning and client satisfaction.

The Senior Technical Support Engineer for Performance will manage and resolve complex issues related to ServiceNow's platform with a focus on performance and instance availability. Responsibilities include serving as the last point of escalation in the technical support team, mentoring junior staff, troubleshooting technical issues, and effectively communicating with customers while ensuring high-quality support.

The Senior IT Support Engineer will provide exceptional technology support, resolving IT issues and enhancing employee productivity. Responsibilities include onsite and remote support, managing technologies like Zoom and digital signage, coaching junior engineers, creating best practice documentation, and advocating for employee tech needs while maintaining service delivery standards.

As a Technical Support Engineer at Datadog, you will engage with customers through various channels to resolve technical support requests and educate them on the platform. You'll reproduce technical issues, participate in team discussions based on client feedback, and train as a specialist in one or more Datadog product areas. You'll work in a collaborative environment to help ensure customer satisfaction and product understanding.

The Technical Support Engineer 2 at Datadog will engage with customers to resolve technical support requests, educate them on platform use, and assist in product discussions. This role requires strong communication skills, technical troubleshooting experience, and the ability to work in a hybrid office environment.

As a Technical Support Engineer I, you will provide exceptional customer service and technical support, resolve customer issues, debug integration problems, and write custom scripts for PagerDuty's customers. You will also assist in maintaining operations during major incidents and contribute to improving documentation and processes.