Top Support Engineer Jobs in San Francisco, CA

The Customer Support Engineer resolves technical inquiries related to the Starburst Enterprise Platform and Galaxy. Responsibilities include responding to customer requests, contributing to knowledge bases, collaborating with teams, and managing escalations with Engineering.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

The role involves providing technical support to SailPoint customers, troubleshooting issues, documenting solutions, and interfacing with various teams to enhance product quality and service. 24x7 on-call support is required along with a strong focus on customer satisfaction.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll resolve customer issues with GitLab, troubleshoot performance in Linux systems, and collaborate with various teams to enhance solutions.

The Senior Associate, L2 Support Engineer will focus on advanced troubleshooting, incident management, and problem resolution for Databolt's data security product while mentoring L1 support engineers.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

Lead ML initiatives for customer support systems, developing AI-driven tools and architectures for conversational agents and enhancing agent effectiveness through machine learning.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.

The Senior Technical Support Engineer at Verkada provides deep troubleshooting and technical support across their product suite, ensuring customer satisfaction and facilitating product improvements through collaboration with engineering teams.

Lead R&D to design and deploy ML models for conversational agents, enhance automation in customer support, and build scalable AI systems across business units.

Lead the development of advanced machine learning models and AI solutions for customer support, focusing on chatbot and voice automation technologies.

Provide technical support for customers using AI solutions, collaborating with cross-functional teams to resolve complex challenges and improve customer satisfaction.

Provide technical support for writer workflows, troubleshoot issues in documentation pipelines, collaborate with development teams, and maintain documentation records to improve processes.

The Application Support Engineer ensures system uptime, provides L1/L2 support, manages incidents, and collaborates with teams for system enhancements in a fintech environment.

The AI Support Engineer will troubleshoot customer issues, escalate problems, document solutions, and contribute to product testing and automation.

Assist customers with technical support requests, manage the developer community, troubleshoot issues, and improve support processes.

The Technical Support Specialist will troubleshoot complex product issues, respond to technical questions, and improve internal support workflows while ensuring high-quality assistance for users.

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

The Customer Support Engineer assists customers in adopting the Anyscale platform, troubleshooting issues, and collaborating with engineering teams to enhance product experience.

The IT Support Engineer provides technical support, manages equipment, troubleshoots issues, maintains documentation, and collaborates with departments to enhance technology use.

As a Machine Learning Support Engineer, you will address customer product issues, provide proactive guidance, and propose solutions to help clients succeed with Labelbox products.

As a Product Support Engineer, you'll assist customers with complex issues, troubleshoot across the tech stack, and improve workflows. You'll document solutions, collaborate with teams, and participate in incident response.