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Top Support Engineer Jobs in San Francisco, CA
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The IT Support Engineer will provide technical support to end-users, assist with onboarding and offboarding logistics, troubleshoot hardware and software issues, manage user accounts, and maintain IT equipment. Responsibilities include enforcing IT policies, documentation, and leading A/V operations for company events.
Top Skills:
A/V OperationsDesktop SupportDocumentationHardware MaintenanceIt SupportNetwork ConnectivitySaas ApplicationsSoftware SupportTicketing SystemsUser Account Management
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer will manage complex issues surrounding performance and instance availability within the ServiceNow Technical Support team. Responsibilities include being a point of escalation, troubleshooting technical issues, mentoring junior staff, and delivering excellent customer service, often outside normal business hours.
Top Skills:
AIJavaJavaScriptLinuxMySQLOraclePerlPythonUnixUnix ShellWindows Shell
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer provides technical support to customers, resolving issues related to the ServiceNow software and platform. This role emphasizes excellent customer service, troubleshooting complex technical issues, and collaboration with other teams for case resolution.
Top Skills:
AIJavaJavaScriptServicenow
Cloud • Information Technology • Productivity • Software • Automation
The Senior Product Support Engineer at Boomi identifies and resolves performance issues, troubleshoots user integrations, collaborates with engineering teams to address customer problems, conducts training sessions, and assists customers with technical issues. This role involves extensive use of programming and scripting languages, database management, and cloud application support to ensure high customer satisfaction.
Top Skills:
AWSAzureCharles ProxyGoogle Cloud PlatformHTTPJavaJavaScriptMySQLNetSuiteNoSQLOauth 2.0PostmanPythonReactRestSalesforceSoapSQLTcpdumpWiresharkXML
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Support Engineer, you will engage with customers to resolve technical issues and educate them about the Datadog platform. Responsibilities include reproducing technical problems, conducting product demos, and participating in product conversations based on client feedback.
Top Skills:
DatadogLinuxLive ChatScreen Sharing ToolsTechnical SupportTicketing System
Software
The Senior IT Support Engineer will provide exceptional technology support, resolving IT issues and enhancing employee productivity. Responsibilities include onsite and remote support, managing technologies like Zoom and digital signage, coaching junior engineers, creating best practice documentation, and advocating for employee tech needs while maintaining service delivery standards.
Top Skills:
EnvoyGoogle WorkspaceItilJAMFmacOSOktaPcProofpointPythonSaaSServicenowUniflowVideo Conferencing SystemsWindows Fleet ManagementZoomZoom Phone
Aerospace
As an Imagery Support Engineer at Orbital Sidekick, you will deliver hyperspectral imagery to clients by understanding tasking needs, optimizing satellite operations, troubleshooting technical issues, and ensuring high-quality data delivery. Collaboration with cross-functional teams and development of documentation will also be key responsibilities.
Top Skills:
ArcgisGdalGis SoftwareGitJupyterPythonQgisRemote Sensing Data Analysis Techniques
Information Technology • Professional Services • Software
As a Technical Support Engineer at Sigma, you will assist customers and pre-sales teams with complex technical issues, collaborate with cross-functional teams to optimize services, and develop best practices for troubleshooting. Responsibilities include participating in projects, on-call duties, and improving automation processes.
Top Skills:
AWSBigQueryGCPRedshiftSnowflakeSQL
Productivity
As a Technical Support Engineer, you will assist WalkMe's customers from onboarding to project success, ensuring customer satisfaction and adherence to SLAs. You will provide effective solutions, engage with customers to understand their needs, and contribute to the knowledge base to improve the customer experience.
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