Workplace Experience Manager

At Tecton, we solve the complex data problems in production machine learning. Tecton’s feature platform makes it simple to activate data for smarter models and predictions, abstracting away the complex engineering to speed up innovation.

Tecton’s founders developed the first Feature Store when they created Uber’s Michelangelo ML platform, and we’re now bringing those same capabilities to every organization in the world.

Tecton is funded by Sequoia Capital, Andreessen Horowitz, and Kleiner Perkins, along with strategic investments from Snowflake and Databricks. We have a fast-growing team that’s distributed around the world, with offices in San Francisco and New York City. Our team has years of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Meta, Airbnb, Lyft, and Twitter.

The People Team at Tecton knows that the best product and business are built by the best team. We're looking for an Workplace Experience Manager who is passionate about maintaining an environment and everyday experience our visitors and employees love. We’re looking for a self-motivated, resourceful, and reliable doer who enjoys handling a wide range of operational and administrative tasks. If you thrive on creating and maintaining a warm and welcoming office space, being proactive in managing day-to-day operations, and working in a fast-paced, ever-changing environment, come and join our incredible team! This position is based in San Francisco and requires onsite presence.

Responsibilities

• Support our multiple office locations (SF, NY, Seattle), with some travel to our NY office through the year
• Provide a warm welcome and high-touch experience to employees & visitors
• Be meticulous in keeping our offices in order
• Manage and maintain office supplies inventory, evaluate new office products, and anticipate needed snacks and supplies
• Manage relationships with external vendors/contractors, service providers, and building management
• Own planning, organizing, and execution of all office & company-wide events
• Support ad hoc office initiatives and work closely with various teams to support administrative logistics
• Manage swag for our programs to onboard, recognize, and celebrate our employees, help iterate on our swag game
• Support recognition efforts across the company, working with managers to create shout outs during all hands, developing creative ways to recognize our employees

Qualifications

• 4+ years of relevant experience
• A positive service-oriented approach to your work, using your excellent empathic and professional written and verbal communication skills
• High standards, excellent organization and attention to detail
• Ability to manage and prioritize multiple tasks under good judgment in a fast-paced environment
• An uncanny ability to spot problems and inefficiencies and quickly find strategic solutions before they cascade
• Embrace a growth mindset and can find learning lessons in unexpected failures
• Strong interpersonal and relationship-building skills
• Knowledge in G Suite (Gmail, Google Calendar, Google Docs, etc.)
• This role must be based in San Francisco and requires onsite presence

Tecton values diversity and is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics. If you would like to request any accommodations from the application through to the interview, please contact us at [email protected].

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.