Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
Our Enterprise Risk team is looking for a Vendor Risk Management Analyst to assist with on-boarding new vendors and oversight of existing vendors including performing risk assessments, diligence, annual review, and direct follow-up with vendors and business stakeholders on requested materials, deadlines, or other relevant topics.
What You’ll Do:
- Timely review of new requests to determine initial approvals and requests required
- Perform risk assessments on potential vendors and new services from existing third parties
- Collaborate with business owners and vendors to request necessary due diligence documentation to assist in the onboarding process for new vendors
- Conduct risk-based due diligence on third parties and document results, as required. This may require the review of documents provided, negative news searches, financial evaluation, experience and reputation, operational capability, technology and systems architecture, and information security program
- Manage timely completion of requests and follow-ups to third parties
- Work closely with business stakeholders, Legal, Compliance, Product, and Information Security teams to ensure completion of reviews by internal subject matter experts
- Prepare summaries of vendor materials reviewed during vendor diligence, monitoring, and testing
- Assist with performing ongoing, risk-based oversight for higher risk third parties
- Help maintain and manage Upgrade's vendor inventory
- Ensure that vendor reviews and statuses are accurately maintained
What We Look For:
- 1-2 years of third party vendor management, risk management, or compliance experience preferred
- Able to take direction and ownership of very detailed and complex processes
- Solid project management, critical thinking and analytical skills
- Excellent verbal and written communication skills with the ability to communicate complex and sensitive issues to internal and external audiences in a clear and
persuasive manner - Natural curiosity and confidence to ask clarifying questions in order to fully understand services provided by vendor
Nice to have:
- Financial services and/or fintech industry experience, including with regulatory requirements relating to vendor management a plus
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
The compensation range of this position in San Francisco, CA is USD $70,000-$90,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.
#LI-Hybrid #BI-Hybrid
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What the Team is Saying
What We Do
Upgrade offers affordable and responsible credit, mobile banking and payment products to everyday consumers. Our innovative financial products help our customers move their finances in the right direction and put more money in their pocket.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
