Strategic Account Executive

We are builing a high powered sales organization and are currently looking for a Strategic Account Executive who can find, support, and grow our largest customers and continue to challenge them to increase in-app chat adoption as part of their core user experience in various use cases. We expect you to develop your leads, transform the imagination of customers and developers, close, and grow strategic mega-deals. We value a tenacious work ethic and being relentlessly resourceful. This role must be on-site 3 days per week per our hybrid work policy.

Who You Are

• Own your area of responsibility, engaging with and conducting the wider organization to ensure our continued regional success and attainment of significant new business revenue
• Handle a mix of 50% Inbound, 20% SDR, and 30% self-generated meetings to successfully meet and exceed your quota.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Be an expert in the Sendbird proposition and your prospect’s business, create custom presentations, and work with Sales Engineering to present according to known requirements from your prospects and customers.
• Perform account planning at assigned accounts, coordinating with customer resources to ensure strategic alignment
• Manage and grow any accounts you are responsible for increasing traction and awareness and ultimately net new ARR
• Represent Sendbird at customer on-sites, industry events, and deliver speaking engagements as necessary to promote the Sendbird brand and message as and when suitable
• Report and forecast accurately, deliver internal business reviews

What You Will Do

• Own your area of responsibility, engaging with and conducting the wider organization to ensure our continued regional success and attainment of significant new business 
• Identify our next biggest customers
• Use proven methodologies to gain traction and ultimately win significant new logos
• Work with Sales Development Representatives to target and prospect
• Manage and grow any accounts you are responsible for increasing traction and awareness and ultimately net new ARR
• Use your extensive relationships and networking skills to win and upsell new and existing accounts
• Be an expert in the Sendbird proposition and your prospect’s business, create custom presentations, and work with Sales Engineering to present according to known requirements from your prospects and customers.
• Represent Sendbird at industry events, host customers, and deliver speaking engagements as necessary to promote the Sendbird brand and message as and when suitable
• Report and forecast accurately, deliver internal business reviews, and ensure  
• Feedback internally on how we can improve and be comfortable pushing for change

What You Bring

• Technology field face to face sales experience working with developers and product managers
• Experience in identifying significant, new, and compelling opportunities within large and/or fast-growing organizations 
• Demonstrated ability to close large complex sales opportunities
• Able to orchestrate around significant opportunities
• Exceptional verbal and written communication
• Understanding of SDK/API business and/or a quick learner in B2B technology product space

Added Value

• Experience selling cloud-based and/or middle-ware solutions to developers and product managers
• Experience in vertical industries (communities, live-streaming, on-demand, e-commerce, gaming, etc.)
• Experience being a product manager for mobile applications
• Established network with large digital 1st organizations and/or System Integrators.

What We Offer Includes (but is not limited to)

• 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off
• Company subsidized medical, dental, vision insurance (100% for the employee, 80% for dependents)
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan
• Equity program
• 401K program
• Parental leave 
• Life and disability insurance
• Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $250,000 - $295,000.  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Sendbird is trusted by 4000 of the world’s most popular apps – including industry leaders like Match Group, Rakuten, Yahoo, and Coupang – to power over 7 Billion messages every month between businesses and people looking to build relationships and get things done.

The company offers an award-winning communication platform that modern messaging experiences are built on, unlocking the potential of unified customer communications across notifications, in-app chat, voice, video, and AI. Headquartered in California, Sendbird is backed by ICONIQ, STEADFAST Capital Ventures, Softbank, Tiger Global Management, Meritech Capital, Emergence Capital, Shasta Ventures, August Capital, Funders Club, World Innovation Lab, and Y Combinator