Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
Your impact
Handshake is hiring a Senior Business Operations Manager, focused on Product User growth, to partner with our Product teams on our mission to help GenZ navigate their careers. Our business goal: to 10x consumer engagement and expand our audience to all young professionals. We need your analytical rigor, deep love of consumer social products, and thoughtful understanding of user psychology to hit short- and long-term goals.
Today, Handshake is the #1 place college students find internships and jobs, uniquely positioned at the intersection of students, employers, and universities. We have a once-in-a-lifetime opportunity to build a new social network that leverages our scale and deep engagement.
Business Operations is focused on linking the company’s strategic plans, roadmaps and objectives across revenue, product, and user engagement and tying those together with the company’s financial objectives.
This role will partner daily with our product and RD teams, supporting the planning, measurement, and decision-making cycles around strategic priorities to land the impact. You will own our consumer engagement northstar metrics (MAU, DAU etc), analyze major engagement drivers, and help inform our short- and long-term roadmaps. You will be a voice in every sprint, business review, and strategy meeting. You will meet regularly with our Chief Product Officer, CFO and our CEO. Your work will be used by individual engineers and by Handshake’s leadership team and board of directors.
Your role
- 0-1 Initiating Growth Levers: Identify key drivers of student DAU across our marketplace, from fueling the PMF journey of our new social features to painting a broad picture of overall DAU
- Planning & Roadmap Prioritization: Assess opportunities and impacts for decision-making, collaborate with product and R&D teams to guide priorities at squad, sprint, and feature levels
- Measurement and Business Reviews: Define and support key metrics, breaking down strategic metrics into actionable subsets for each sub-team. Contribute to OKR setting and track performance, sharing insights to inform next steps
- Strategic Decision-Making: Provide analyses for key product decisions, such as new launches and pivots. Use data to form opinions and make recommendations that help drive consensus
Your experience
Our ideal candidate is highly familiar with marketplaces and/or consumer social products, with a keen interest in user content flywheels and engagement growth strategies. They should be curious about what drives engagement and bring the requisite technical chops to mine our data for answers. This person will bring both structure and expertise to nascent and ambiguous product decisions in user engagement, helping the team make informed decisions with a bold yet data-driven approach.
Specifically, candidates should have proven experience in:
- User Engagement/Marketplace Growth: Experience driving user engagement and growth strategies in consumer social product and marketplace environments with product and R&D
- Technical Analytics: SQL fluency and data acumen in still-developing big data environments
- Data Informed Decision Making: Proven experience in using data to support both product and overall business decisions, directly with business leaders and wider product teams. Including the ability to translate data into key insights for leadership through presentations or memos.
- Problem-solving in ambiguity: Ability to break down ambiguous problems into its components, in a logical and comprehensive manner, initiating and driving impactful solutions accordingly
- Driving impact cross-functionally: self-driven, able to build collaborative stakeholders relationships and able to prioritize the most impactful work
Compensation range
- $185,000 - $195,000 + equity
**Note this role is based out of San Francisco, CA and required 3 days a week in office (Monday, Wednesday, Thursday)
For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About us
Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.
When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.
What we offer
At Handshake, we'll give you the tools to feel healthy, happy and secure.
Benefits below apply to employees in full-time positions.
- 💰 Equity and ownership in a fast-growing company.
- 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
- 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
- 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
- 📚 Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
- 💰 Financial coaching through Origin to help you through your financial journey.
- 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work.
- 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
- 🥗 Free lunch provided twice a week across all offices.
- 🤝 Referral bonus to reward you when you bring great talent to Handshake.
(US-specific benefits, in addition to the first section)
- 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
- 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
- 🍼 Lactation support: Handshake partners with Milk Stork to provide a comprehensive 100% employer-sponsored lactation support to traveling parents and guardians.
(UK-specific benefits, in addition to the first section)
- 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
- 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
- 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
- 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.
(Germany-specific benefits, in addition to the first section)
- 🏝 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
- 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
- 🧘 Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
- 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.
For roles based in Romania: Please ask your recruiter about region specific benefits.
Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.
Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at [email protected].
Top Skills
What We Do
Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.
Why Work With Us
How someone builds their career is foundational. We believe in working with the higher education community to help students build meaningful careers. We are at the nexus of universities, students and employers— and we’re able to connect the very best pieces of each side. We’re proud to create a community where students can be more successful.
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