PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.
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PagerDuty is seeking a Solutions Marketing Manager to join our diverse, customer-focused team! In this role, you will focus on building and executing marketing strategies for key solutions, such as Customer Experience Operations and other solutions. This is an exciting opportunity to help grow our solutions business. The ideal candidate will have a strong background in B2B marketing, experience with CRM integrations and cloud technologies, and a proven track record in driving successful marketing strategies.
KEY RESPONSIBILITIES
- Develop clear and compelling positioning and messaging for key solutions that resonate with target audiences, including customers, partners, and industry analysts.
- Create and implement marketing plans to drive more adoption of key solutions.
- Produce compelling marketing materials, including solution briefs, case studies, whitepapers, presentations, videos, and blog posts.
- Develop and deliver sales enablement tools and training materials to support the sales team in effectively selling solutions.
- Collaborate with product management, sales, and other stakeholders to define the go-to-market strategy and ensure alignment with product roadmaps.
BASIC QUALIFICATIONS
- 5+ years of experience in product, solutions or partner marketing for a SaaS-based or software businesses.
- Proven experience in developing and executing successful GTM strategies with a solutions-first, customer-focused orientation.
PREFERRED QUALIFICATIONS
- Excellent written and verbal communication skills targeting an executive audience.
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Creative thinking and problem-solving abilities.
- Strong attention to detail and organizational skill, working across multiple projects simultaneously
- Understanding of complex enterprise sales cycles.
- Bachelor's degree in Marketing, Communications, Business, or a related field (preferred, but not required).
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our San Francisco office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 120,000 - 187,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.
Where we work
PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we work
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.
- Champion the Customer | Put users first to design great products and experiences.
- Run Together | Build strong teams that amplify our impact on users.
- Take the Lead | Disrupt and invent to be the first choice for users.
- Ack + Own | Take ownership and action to deliver more efficiently to users.
- Bring Your Self | Bring your best self to build empathy and trust with users.
What we offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
- Paid volunteer time off - 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.
Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
What the Team is Saying
What We Do
PagerDuty is transforming critical work for modern business. Our powerful and unique platform makes sure you can take the right action, when seconds matter. From developers and reliability engineers to customer success, security and the C-suite, we empower teams with the time and efficiency to build the future.
Interested in joining us? We're hiring! Learn more about us here and at careers.pagerduty.com.
Why Work With Us
At PagerDuty, you can expect to bring yourself, do epic things, and delight customers, from wherever you’re most comfortable. You'll have the opportunity to build a lasting legacy, and learn from incredibly smart and humble colleagues. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
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PagerDuty Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
