Software Engineer, Reliability

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
The Role
As a member of the Product Reliability team, you are responsible to proactively and reactively improve our reliability infrastructure. You are metrics-focused, data-driven, and passionate about creating distributed systems that make product development easier at scale.
You Will

• Build and extend platforms to improve our system's reliability
• Build and operate load and correctness testing at scale for our fleet of services
• Work on team goals that encompass reliability for the entire company
• Standardize reliability tools across multiple platforms and organizations
• Manage and improve our incident response technology working with our internal project management teams and external partners
• Write well-tested code
• Embed deeply with product engineering teams to improve reliability and performance

You Have

• 5+ years of software development experience
• Drive to root cause systems with many moving parts and take the necessary steps to fix them
• Demonstrated technical initiative and leadership on previous projects, especially those with a backend/platform focus
• Boundless curiosity, autonomy, and a strong sense of accountability
• A strong desire to perform and grow as an engineer
• Ability to exemplify engineering best practices within yourself and export those to your team
• Worked on systems where data consistency and availability is require

Technologies We Use and Teach

• Kotlin, Modern Java (11+)
• HTTP, JSON, gRPC, and Protocol Buffers
• MySQL / Vitess / DynamoDB
• Event driven architectures
• DataDog
• LaunchDarkly
• Terraform, Kubernetes, Istio/Envoy
• Amazon Web Services

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$163,600 - $245,400 USD
Zone B:
$155,400 - $233,200 USD
Zone C:
$147,300 - $220,900 USD
Zone D:
$139,000 - $208,600 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.