Cash App
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Design, build, and support core systems for transactions on Cash App, break monoliths into microservices, creatively solve technical problems, collaborate with cross-functional teams, mentor other engineers.
Seeking a Strategic SMB BDR Lead to manage a high-performing team, exceed sales targets, design training programs, analyze market trends, and develop sales strategies. Responsible for mentorship, coaching, and overseeing day-to-day operations to drive revenue for Block's core businesses in North America.
Join Cash App's Operating System team as a Principal Product Designer to shape the future of finance and empower customers to manage their money. Lead design efforts, contribute to the product playbook, and collaborate with cross-functional teams to enhance the customer experience.
Lead the technical requirements and implementation of a new financial product in the Cash App ecosystem. Collaborate with cross-functional teams, own projects at scale, and contribute to shared technologies. Requires 5+ years of software development experience and expertise in Java, Kotlin, AWS, and other related technologies.
Design, build, and support core systems for managing identity on an innovative financial app, focusing on identity verification and limits system. Collaborate with cross-functional teams to create intuitive and globally scalable solutions. Solve complex technical problems at scale and contribute to an expanding roadmap. Requires 8+ years of experience in software development.
Designing and managing distributed services and pipelines for Underwriting & Credit at Cash App. Leading cross-functional projects, ensuring high code quality, collaborating with different teams, and mentoring engineers. Solving technical problems at scale and contributing to development capabilities.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results that delight customers. This role involves overseeing BPO partners, driving continuous improvement through data analysis and best practices, and collaborating with internal teams for operational excellence.
As the Sr. Customer Success Operations Lead at Cash App, you will manage a multi-partner, fully outsourced customer support operation. Responsibilities include overseeing the performance of specialized customer support agents, driving performance through strong business acumen, and aligning operational structures to maximize customer satisfaction. You will also collaborate with various internal departments to deliver on strategic priorities and ensure operational excellence.
As an Engineering Manager at Cash App, you will be responsible for technical architecture, team collaboration, and mentorship. You will drive the team's vision and roadmap, working closely with product management and leadership. The Support Product Team focuses on building customer support experiences and tools.
Looking for a Content Manager with 5+ years of experience to create and enhance sales pitch materials for retail payments and marketing solutions. Responsibilities include narrative enhancements, data-driven messaging, and supporting enterprise sales.
Seeking a Product Compliance Manager to support Cash App's Lending compliance program, ensuring a strong compliance posture for Lending products. Responsibilities include collaborating with product and legal teams, identifying and implementing strong controls, and staying up-to-date on regulatory requirements and best practices.
Drive the CCO policy governance program, create policy documentation, collaborate with subject matter experts, manage policy inventory, and assist in reporting and efficiency gains. Communicate policies, extract insights, and build relationships to achieve program goals.
The Operational Risk Manager at Cash App will support the Operational Risk Management Program across Cash Customer Operations. Responsibilities include overseeing the application of risk management frameworks, developing training programs, conducting risk assessments, and maintaining communication with stakeholders.
Design, build, and operate APIs and services for Cash App's authentication flows, contribute to account security, evolve the architecture to scale with growth, collaborate with product and design teams, test and deploy daily, work on live support rotation.