Founded in 2018 and headquartered in San Francisco, Persona is backed by top VC firms, including Index Ventures, Coatue, and Founders Fund. We’re extremely proud of our team and the work we’ve collectively accomplished so far. This position is based in San Francisco where the team is in-office Tuesday, Wednesday, and Thursday with the option to work from home Monday and Friday. We offer relocation support for those based outside of San Francisco Bay Area.
About the role
We’re building both a product and a technology, and we always prioritize acting in a customer-centric way. In this role, you'll be presented with challenging technical problems, as Persona's product needs are increasingly complex as we balance the ever-changing compliance requirements of our customer base, ranging from small startups to Fortune 10 companies. You’ll help lead the development of reliable products and seamless user experiences, mentor junior engineers, and contribute directly to the long-term strategic vision and quality of the Persona product.
What you'll do at Persona
- Design, build, and ship foundational aspects of the identity platform
- Create innovative solutions that will help fight fraud and delight customers
- Work directly with customers to build product features
- Handle all different types of scale - from helping a new start up automate their manual processes to supporting enterprises with their Super Bowl Sunday scale
What you'll bring to Persona
- Product-thinker - You build products in a way that maximizes product value while minimizing complexity. You understand and can resolve tensions between product requirements and engineering design for large-scale projects.
- Innovative mindset - You go beyond implementing what is tasked and make product suggestions and features that help push our product forward. You are naturally curious and embrace change.
- Leadership and Independent thinking - You can lead projects and turn around features efficiently, often unblocking yourself if you get stuck. You take on new problems and drive them to impactful solutions while mentoring junior engineers.
- Perfect is the enemy of good - You take pride in understanding and solving problems as soon as possible, and learn quickly from mistakes in the spirit of growing as an engineer.
- Strategic collaborative spirit - Collaboration isn’t just a buzzword for you; it’s your secret to success. You lead cross-functional teams, leverage the diverse perspectives of your teammates, and sometimes go out of your way to learn other functions to get the job done while driving strategic initiatives.
Nice to have
- 5+ years of experience as a software engineer
- Experience with our tech stack: React, Ruby on Rails, Kubernetes, Google Cloud (GCP), MySQL, MongoDB
At Persona, we believe in people above all else. We strive to create an inclusive environment where everyone's contributions are valued and their growth is supported. We're honored to be recognized as one of Fortune's Best Medium Workplaces, a testament to our commitment to fostering a world-class team. You can read what it’s like to work at Persona on Glassdoor.
Top Skills
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Coursera verify learners’ identities before delivering course credentials and BlockFi comply with strict international KYC/AML regulations.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate all their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
In short, Persona handles the complexities of securely collecting, verifying, and managing sensitive personal information, so you can stay focused on building your product.
